Field Service Engineer - Ogun

Position Overview

• To support this rapid expansion, we're seeking highly skilled Field Service Engineers FSE who excel in powering and sustaining energy uptime.
• In this pivotal role, you'll be instrumental in managing technical operations and swiftly resolving issues at the regional level.
• As an FSE, your focus will be on maintaining robust technical systems to guarantee uninterrupted power at sites and optimal energy uptime at our hubs.
• This role requires significant travel within Nigeria, as Jaza is expanding its operations.
• This role involves owning and managing energy uptime, optimizing system performance, troubleshooting and repairing technical issues, and driving continuous improvement through data analysis, reporting, and collaboration.
• The ideal candidate is someone with a strong technical/engineering background, capable of multitasking, taking initiative and working in a fast-paced environment.

Role and responsibilities

• Ensure energy uptime and power availability at sites by monitoring the system and quickly diagnosing and solving technical issues.
• Support the setup of new hubs, ensure connectivity, and perform routine hub energy system maintenance. You will either travel to the hubs or remotely troubleshoot and resolve issues.
• Overseeing the installation and configuration of solar panels, electrical wiring, and associated equipment.
• Collaborate with Jaza Stars and the data team to diagnose and resolve technical challenges.
• Document field activities and keep accurate Hub Equipment and product component inventory records.
• Regularly prepare reports on hub health and other technical issues, to be submitted to the Regional Service Engineer.

Why you should join us

• Work very hard on solving very hard problems.
• Be part of the most exciting growth phase of the company.
• Work with great teammates in a global environment. Our team is spread across Canada, China, Tanzania, New York and Nigeria.
• Diversity and Inclusion: In fostering a positive culture of belonging, everyone is valued regardless of background.

Qualifications

• Bachelor degree in Electrical Engineering or related field 
• Proven expertise in and a deep understanding of installing or ensuring uptime of energy systems. Ideally, this includes work with both diesel and solar systems.
• Minimum of 2-3 years of technical/engineering experience within the telecommunications/energy industry or related sectors. We are not particular about your educational background and are more concerned with how much hands-on experience you have.
• Strong analytical and problem-solving skills with the ability to identify and implement solutions to complex technical challenges. Strong commitment to safety and compliance with HSE standards.
• Proficiency with data analysis tools and reporting software including MS Office suite and Google products.
• Ablity to work independently and effectively in a team environment.
• Passion for our mission of increasing energy access.
• Open to learning and tech-savvy.

Must have skills:

• Solar Design
• Solar Installation
• Solar Inverter Maintenance
• Electrical Installation
• Electrical Design.