Showroom Sales Representative

Role Purpose:

Implement the showroom sales plan to achieve assigned sales targets.

Key Accountabilities:

• Welcome customers to the showroom and provide a high standard of customer service, ensuring their needs are met.
• Handle product handovers and provide pre-sales and after-sales customer support. Supervise showroom operations and inventory, ensuring compliance with the policies and procedures ofJazeera Paints Company.
• Assist customers throughout their showroom visit, from introducing the company's products and identifying their requirements and required quantities to providing guidance on color coordination and selecting suitable products.
• Ensure accurate order processing, invoicing, and product delivery. Coordinate the activities of all showroom personnel, including assistants, laborers, and drivers, to ensure efficient operations.
• Maintain showroom cleanliness, organization, and overall presentation at all times. Ensure the availability of all required marketing materials, including brochures, leaflets, and product catalogs.
• Achieve assigned sales targets in accordance with the approved sales plan.
• Implement management objectives and achieve the required Key Performance Indicators (KPIs).
• Receive and process customer orders through online channels and update the e-commerce platform accordingly, ensuring that requested products and available inventory levels are accurately reflected.
• Ensure adequate stock availability across all product categories, particularly fast-moving items, to meet customer demand.
• Apply the company's stock replenishment procedures by requesting products from the warehouses in accordance with the established minimum and maximum stock levels for each item.
• Ensure compliance with the First-In, First-Out (FIFO) principle to minimize the accumulation of slow-moving and obsolete inventory.
• Promptly report any missing or unavailable products at the central warehouse to the direct manager.
• Report any damage, equipment malfunctions, or maintenance requirements within the showroom to the direct supervisor and follow up on the necessary corrective actions in accordance with company policies and procedures.
• Conduct inventory counts and reconcile physical balances against approved records; and promptly report any shortages, damage, or loss in accordance with company policies and procedures.
• Ensure that the daily closing process is completed accurately and on time, in accordance with Finance Department instructions, including the proper handling and recording of customer advance payments.
• Execute marketing programs and initiatives assigned by management, including product marketing campaigns and field visits to residential development areas.
• Maintain the showroom's overall appearance and ensure that all showroom employees comply with the approved uniform and dress code requirements applicable to their respective job categories.
• Promote and sell all product ranges offered by the company to achieve sales targets and maximize sales opportunities.
• Ensure the availability and proper condition of safety equipment and promptly report any observations or non-compliance, including:
• Valid Civil Defense licence, where applicable.
• Availability and proper condition of fire extinguishers. Valid municipal licence.
• Roadworthiness and proper maintenance of company vehicles, validity of all required vehicle documentation, and proper condition of vehicle stickers and markings.
• Ensure the implementation of and compliance with the company's terms, conditions, and requirements governing the Ashanak program.
• Comply with the company’s policies, procedures, and established guidelines. Execute activities related to his/her function in safe and environmental methods.
• To perform any other duties assigned by his direct supervisor / manager.