Location
In office (China)
Confirmed on the employer's own hiring board on Oct 30, 2026. First seen by Alion on Oct 18, 2026. JD.com scores A on the Alion truth index.
Overview
Company
Impact
Profile match
JD.com is a Chinese retailer and logistics operator founded in 1998 by Richard Liu, which moved online in 2004 and built its business on first-party inventory rather than a pure marketplace model. Unlike its peers it owns most of the goods it sells and runs its own nationwide warehouse and delivery network, which gives it tight control over authenticity and same-day or next-day fulfilment for hundreds of millions of customers. The group has expanded into logistics services for third parties, healthcare, industrial supply, cloud computing and consumer finance, and is listed in both New York and Hong Kong.
Backed by Insight Partners, HongShan
岗位职责 / Responsibilities
1. 建立省区揽派质量问题根因分析机制,梳理时效、破损、客诉等异常并确定改善优先级;
2. 联动站点与片区推动重点问题整改,制定现场措施并组织一线人员培训,提升操作规范性;
3. 搭建质量指标跟踪与复盘体系,评估改善效果并优化方案,确保改进闭环;
4. 总结优秀案例与有效做法,形成可推广经验,推动省区站点学习借鉴;
5. 设计覆盖揽收、中转、派送全环节的质量预防机制,减少问题发生并沉淀改善方法论。
任职要求 / Requirements
1. 具备区域物流质量管控经验,熟悉通过数据驱动和案例复制改善运营指标;
2. 能够统筹省区揽派全链路质量指标,建立从问题识别到整改验证的管理机制;
3. 能从末端运营异常中识别系统性缺陷,区分共性与个案,确定改善优先级;
4. 能够联动站点与片区推动专项攻坚与一线培训,将个别经验转化为整体能力;
5. 以推动体系化质量改善为己任,致力于从事后补救转向事前预防;
6. 符合京东价值观:客户为先、创新、拼搏、担当、感恩、诚信。
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