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Location
In office (Amman)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 31, 2026. First seen by Alion on Oct 27, 2026.

Overview
Company
Impact
Profile match
About Jeeny: Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.
Backed by Rocket Internet

About Jeeny

Jeeny is a mobile application that eases daily commuting and transportation. Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions. At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.

About the Role

The reactivation agents will contact previously registered drivers who are no longer active and encourage them to return to working with Jeeny. The main goal is to reactivate inactive drivers, increase the number of active drivers, and generate more rides to support overall business growth and ride targets.

Responsibilities:

  • Contact inactive drivers, targeting 130 calls per day. Update the system with drivers’ feedback, responses, and reasons for inactivity.
  • Follow up with drivers to encourage reactivation and return to working with Jeeny.
  • Escalate drivers’ concerns and issues to the relevant teams for resolution.
  • Communicate available offers and incentives to encourage drivers to resume working and increase ride volume.

Requirements

  • High school certificate.
  • Excellent verbal and interpersonal communication skills.
  • Full availability and flexibility to work variable rotational shifts.
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