Social Media Coordinator

About the Role

Jeppesen ForeFlight is looking for an organized, creative marketer in Austin, TX to help shape how our brand shows up across social platforms. The ideal candidate understands how to engage audiences, translate insights into action, and align content with broader brand goals. We’re looking for someone who is detail-oriented, resourceful, and genuinely passionate about social media and marketing. This role is hybrid out of our Austin, TX office.

Key Responsibilities

• Develop and execute social media campaigns across platforms.
• Build and maintain the social content calendar.
• Create, shoot, and edit platform-first content, including reels, stories, and short-form video.
• Partner with Design to produce engaging social assets using tools such as Canva.
• Write clear, compelling social copy optimized for engagement and discoverability.
• Monitor comments, messages, media mentions, and brand conversations, responding as appropriate.
• Grow and engage our social community across platforms.
• Partner with Support to identify customer questions and topics that can be turned into social content.
• Track social performance and report weekly using tools such as Sprout Social and GA4.
• Use performance insights to optimize content and campaign strategy.
• Monitor competitors, industry trends, and emerging social platforms and formats.
• Support paid social campaigns and boosting for promotions, events, and engagement posts.
• Use AI-assisted tools to improve content creation, scheduling, monitoring, and workflow efficiency.
• Build relationships with influencers and community partners to identify collaboration opportunities.

Basic Qualifications

• 1-3 years of marketing experience.
• Strong hands-on social media experience required.
• Proficiency with short-form video production and editing using tools such as CapCut, Adobe Premiere Rush, or similar platforms.
• Working familiarity with AI content and productivity tools, including generative image/video tools and AI-assisted scheduling or monitoring platforms.
• Understanding of social SEO principles and how content discovery works across platforms.
• Strong writing and communication skills.
• Excellent attention to detail and organizational skills.
• Comfortable operating in a fast-paced, deadline-driven environment.
• Ability to manage multiple projects simultaneously without missing deadlines.
• Creative, resourceful problem-solver.
• Some travel may be required.
• Pilot or aviation experience is not required, but preferred.

Why Join Us

At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we empower them to make a direct impact on our products and services. We strive to provide our employees with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but is not limited to the following:

• Medical, dental, vision insurance with Employer paid health premiums
• Open PTO Policy
• 401(k) with up to 10% company matching and immediate vesting
• 12 Weeks Paid Paternal Leave
• Flight Training Rewards

Pay is based upon candidate experience and qualifications, as well market and business considerations: Summary Pay Range: $65,000-$80,000

Jeppesen ForeFlight - EOE including Disability/Vets | Pay Transparency | E-Verify Participant | Equal Opportunity Employer