Client Services Executive

Are you an experienced customer service professional eager to utilise your skills and knowledge in an award-winning law firm? We have a great opportunity for a Client Services Executive to join our busy Client Services team.

The Client Services team plays a pivotal role as the linchpin between new and existing clients and our various legal teams, by conveying accurate information regarding client inquiries to the relevant department. This team serves as the backbone of our operation, supporting the legal departments in our Manchester, Liverpool and London offices. They are committed to delivering impeccable customer service, ultimately leading to the cultivation of repeat business and client endorsements.

Typically the first point of contact for potential new clients, the successful candidate will act as an ambassador for JMW, reflecting our values and helping to ensure a smooth onboarding process for new matters.

Please note that we will be reviewing applications as they are received and will be conducting interviews on a rolling basis.