Product Manager

About the Company MC Systems is a subsidiary of the Jamaica National Group, delivering ICT products and services to a global market since 1973. We lead with ideas and expertise, harnessing emerging technologies to solve complex problems and create meaningful value for our customers and stakeholders.

Role Overview The Product Manager will be responsible for eliciting, analyzing, specifying and validating the implementation of specific payroll software requirements, throughout the product lifecycle. This role connects customer needs, business priorities, and agile delivery teams to ensure solutions are practical, valuable, and aligned to MC Systems’ product roadmap. What You’ll Do

• Produce project and product documentation, including business requirements, statements of work, scope and vision documents, proposals, quotations, and implementation plans.
• Provide first- and second-level user and application support for payroll customers as required.
• Apply deep payroll domain expertise to validate requirements, assess business rules, identify compliance impacts, and ensure payroll solutions meet customer operational needs.
• Coordinate and facilitate stakeholder meetings with clients, technical teams, consultants, sponsors, and internal partners to support solution delivery.
• Partner with development teams to clarify requirements, resolve issues, agree solution approaches, and provide functional guidance.
• Define and manage project timelines, milestones, scope, goals, deliverables, and implementation plans in collaboration with project sponsors.
• Gather user requirements through workshops, interviews, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other discovery methods.
• Translate product roadmap features into clear product requirements, including user stories, features, and acceptance criteria.
• Prioritize and maintain the sprint backlog, balancing stakeholder needs with agile delivery capacity.
• Lead product functional design based on user needs, business value, and technology considerations.
• Resolve product-related issues, make trade-off decisions, and keep delivery aligned to business objectives.
• Serve as the primary product contact and ambassador for internal and external stakeholders.
• Work closely with senior management to ensure product fit within the company’s portfolio.
• Support innovation and end-to-end launch of products. What Success Looks Like Projects are coordinated and delivered on time in keeping with the company’s portfolio and product roadmap. Excellent management of the Project life cycle and go-to-market plan.
• Customer needs are translated into practical, innovative payroll solutions that strengthen product value, compliance confidence, and business outcomes. The successful candidate should have:
• A Bachelor’s Degree in computer Science, Management information Systems or similar discipline.
• Five (5) years experience working in a similar capacity, Software Development & Database Management, Business Analysts for Software Implementations, Oracle, and SQL Server databases High Availability architectures and OFA.
• Sound knowledge of specialized computerized systems.
• Strong knowledge of object oriented programming concepts.
• Strong knowledge of application development methodologies and strategies
• Excellent teamwork and communication skills.
• Good organization and project management skills
• Excellent analytical skills with a good problem-solving attitude
• Strong leadership skills, including effective time management, prioritizing and delegation skills. Additional

Requirements Must be able to lead, coach, inspire, support and motivate team members Willingness to work outside normal hours when required Willingness to execute all duties and responsibilities of the post in accordance with the vision and mission of MC Systems

• Commitment to executing the duties and responsibilities of the role in accordance with the vision and mission of MC Systems. Join a performance-driven team, manage projects and grow your career while delivering innovative business solutions. Enjoy competitive compensation package. Apply by July 11, 2026