Assistant Lodge General Manager

Hospitality and Outdoor
- New Vacancy
- Assistant General Manager Luxury Lodge Group
- Zanzibar
- Tanzania An exceptional opportunity is available for an experienced Assistant General Manager to join a luxury lodge group in Zanzibar. Working closely with the General Manager, the successful candidate will help lead lodge operations, develop the team and maintain an outstanding guest experience. This live-in role requires a hands-on hospitality professional with strong operational, administrative and people-management abilities. Job Description & Requirements: Support the General Manager across daily operational, administrative and leadership responsibilities. Oversee lodge operations and support departmental managers to maintain exceptional service standards. Participate in daily guest interaction, including welcomes, check-ins, room allocations and special arrangements. Oversee the performance of housekeeping, butler service and kitchen teams. Assist with staff training, coaching and development as operationally required. Help manage operating and capital expenditure budgets, controls and related reporting. Coordinate uniform orders and biannual supply orders from South Africa. Manage operational task lists and identify opportunities to refine the lodge product and guest journey. Participate in lodge projects and maintain productive relationships with suppliers and service providers. Coordinate social media and public relations communication when required. Complete daily administration and accurate weekly and monthly management reports. Liaise effectively with regional support teams and operational stakeholders. Participate in departmental, operational and strategic management meetings. Support conservation and community-development projects while maintaining positive stakeholder relationships. Assist with guest exposure to suitable community and conservation initiatives. Maintain HR procedures relating to performance management, annual appraisals, employee files and contracts. Assist with employee-relations matters, workplace discipline and the timely completion of monthly HR reports. A Higher Diploma or Bachelor’s Degree in Hospitality Management is essential. A minimum of three to four years’ relevant hospitality experience is required. Previous experience in a luxury lodge, resort or remote hospitality environment is highly advantageous. Computer literacy and fluent spoken and written English are essential. Strong analytical, problem-solving, communication and interpersonal skills are required. The ideal candidate is professional, accurate, guest-focused and calm under pressure. A positive attitude, attention to detail and a strong sense of urgency are important. Must be self-motivated, deadline-driven and committed to developing and inspiring others. Package Salary: $3000 Accommodation: Live-in Other benefits: Additional company benefits