Business Analyst

Job Mail • Bachelor's Degree • SQL • Power BI • 2 hours ago
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Salary
≈ $12k – $27k per year (Estimated)
Location
In office (Pretoria)
Seniority
Junior · 2+ years exp
Employment
Full-Time
Overview
Company
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Job Mail

Job Mail is a South African online job board offering a large selection of vacancies across the country and some positions abroad. Job seekers can search and apply for jobs online, upload a CV and receive job alerts, while employers and recruitment agencies can advertise positions to a broad national audience. The brand is one of the longer-established names in South African job advertising and is operated from South Africa.
jobmail.co.za • HQ: Pretoria, South Africa • Job Boards & Aggregators
Job Title

Business Analyst

Job Purpose

We're looking for a strategic and detail-oriented Business Analyst to analyze business processes, identify improvement opportunities, manage related projects, and deliver data-driven insights to support decision-making and business growth. This role requires strong analytical and communication skills, and the ability to work cross-functionally.

Key Responsibilities

Gather and analyze business requirements from stakeholders.

Evaluate and improve existing business processes.

Document requirements, process flows, use cases, and business cases.

Translate business needs into technical specifications.

Conduct market and competitor research.

Create dashboards and performance reports (KPIs).

Facilitate meetings, workshops, and presentations.

Support project planning, execution, and monitoring.

Perform gap and impact analyses; propose effective solutions.

Coordinate with IT and development teams to align solutions with business goals.

Support user acceptance testing (UAT) and change management.

Monitor post-implementation success and provide support.

Stay current on industry trends, technologies, and best practices.

Evaluate vendor solutions and participate in RFP/RFI processes.

Ensure compliance with relevant policies and regulations.

Qualifications & Experience

Bachelor's degree in Business, Information Systems, Engineering, or related field.

Minimum 2 years of business analysis or related experience.

Proficiency in Excel, SQL, Power BI, or Tableau.

Knowledge of process improvement methodologies and modelling tools.

Strong communication, problem-solving, and organizational skills.

Preferred:

Agile/Scrum experience

Business Analysis certifications (CBAP, PMI-PBA)

Familiarity with CRM, ERP, or enterprise systems

Behavioural Competencies

Strong attention to detail and analytical thinking

Excellent interpersonal and team collaboration skills

Ability to work under pressure and adapt to change

High ethical standards and initiative-driven decision-making

To Apply share CV and Payslip to [email protected]

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