Client Services Officer (Client Support)
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Salary
≈ $8.5k – $20k per year (Estimated)
Location
In office
Seniority
Junior · 1+ year exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Job Mail is a South African online job board offering a large selection of vacancies across the country and some positions abroad. Job seekers can search and apply for jobs online, upload a CV and receive job alerts, while employers and recruitment agencies can advertise positions to a broad national audience. The brand is one of the longer-established names in South African job advertising and is operated from South Africa.
Experience:
- Relevant tertiary qualifications (e.g. Business Administration, Finance, Economics, or related field).
- Diploma or certification in Financial Services, Compliance, or Client Services (advantageous).
- Strong proficiency in Microsoft Office (particularly Excel, Word, and Outlook).
- 1-3 years’ experience in a client services or administrative role, preferably within the financial services industry.
- Experience supporting client onboarding, including KYC/CDD processes and documentation.
- Exposure to handling client queries and maintaining high service standards.
- Experience working with internal systems (e.g. CRM or case management systems such as Salesforce).
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