Front Office Manager
Smart Apply
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Salary
≈ $9.5k – $17k per year (Estimated)
Location
In office (South Africa)
Seniority
Middle · 3+ years exp
Employment
Full-Time
Confirmed on the employer's own hiring board on Nov 2, 2026. First seen by Alion on Oct 12, 2026. Job Mail scores C on the Alion truth index.
Overview
Company
Impact
Profile match
Job Mail is a South African online job board offering a large selection of vacancies across the country and some positions abroad. Job seekers can search and apply for jobs online, upload a CV and receive job alerts, while employers and recruitment agencies can advertise positions to a broad national audience. The brand is one of the longer-established names in South African job advertising and is operated from South Africa.
Qualifications
- Grade 12 / Matric.
- Hospitality Management or Tourism qualification is advantageous.
- Relevant front office or hotel management qualification preferred.
- Minimum 3-5 years' experience in a Front Office / Reception environment.
- Previous experience as a Front Office Manager, Assistant Front Office Manager or Duty Manager is advantageous.
- Experience in a 4/5-star hotel, luxury lodge or high-end hospitality establishment preferred.
- Previous supervisory or management experience is essential.
- Strong knowledge of hotel front office procedures and guest relations.
- Experience with Opera PMS or another recognised hotel property management system is highly advantageous.
- Strong leadership and people-management skills.
- Excellent verbal and written communication skills.
- Exceptional guest-service orientation.
- Strong administration and organisational abilities.
- Excellent problem-solving and complaint-handling skills.
- Attention to detail and accuracy.
- Ability to remain calm and professional under pressure.
- Good financial and billing knowledge.
- Strong computer literacy, including Microsoft Office.
- Ability to multitask and prioritise effectively.
- Professional, well-presented and confident manner.
- Ability to work shifts, weekends and public holidays when required.
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