Logistic Coordinator

Minimum education (essential):

• Relevant Diploma or Bachelor’s Degree in Logistics, Supply Chain Management, Transport Economics, Business Management, or related field

• Minimum 1-3 years’ experience in transport, logistics, freight, or supply chain environment.

• Experience in road freight brokering or transport coordination.
• Exposure to bulk commodity transport (chrome, coal, manganese, etc.) advantageous.
• Experience managing multiple tasks and accounts simultaneously under pressure.
• Working knowledge of transport documentation and load coordination processes.

• Strong negotiation and communication skills.
• Commercial acumen and margin management understanding.
• Problem-solving and time management skills.
• Computer literacy (Excel, email, load systems).
• Strong attention to detail and administrative accuracy.
• Knowledge of South African road transport operations and commodity corridors.

• Valid South African Driver’s Licence & Vehicle.
• Willingness to travel when required.
• After-hours availability when operationally required.
• Professional communication skills in English.

KEY PERFORMANCE AREAS AND OBJECTIVES

Client & Load Management

• Receive and process load requests accurately and timeously.
• Confirm client rates within agreed turnaround times.
• Issue load instructions to transporters.
• Monitor active loads and provide regular client updates.
• Resolve load delays, breakdowns, and incidents efficiently.

• Allocate loads to approved transporters.
• Negotiate transporter rates within approved rate structures.
• Build and maintain strong transporter relationships.
• Report transporter performance or compliance concerns.
• Assist with onboarding new transporters and required documentation.

• Achieve monthly load and revenue targets.
• Protect company margins on every load.
• Identify upsell and growth opportunities within accounts.
• Support business development initiatives.
• Maintain commercially sustainable transporter agreements.

• Maintain accurate load register records.
• Ensure all load documentation is filed correctly and timeously.
• Submit weekly operational reports.
• Monitor outstanding PODs and disputes.
• Maintain accurate real-time operational records.

• Adhere to company SOPs and operational procedures.
• Verify transporter compliance documentation.
• Follow load security protocols on high-risk routes.
• Report any fraud, theft, or irregular activities immediately.
• Ensure compliance with transport and operational regulations.

• Market-related basic salary.
• Performance-based commission structure.
• Company cell phone and data provided.
• Mileage reimbursement or fuel card for approved business travel.