Logistics Coordinator

Responsibilities:

• Coordinate all logistical processes from point of loading through to final shipping destination.
• Book and timely place supply chain services, based on best option in the market, correct protocols and client requirements.
• Maintain and distribute updated transport and shipping information for all stakeholders
• Ensure that dispatches are confirmed promptly and accurately to enable further processing and completion of export and local documentation
• Monitor vessel & container movements, provide reports to relevant stakeholders and find solutions to deviations.
• Identify operational risks early and implement practical solutions to minimise disruption to customer deliveries.
• Coordinate information flows with external service providers including cold stores and off-site storage solutions.
• Collect and supply accurate information for in-house export clearance.
• Customer Service - manage customer expectations, resolve queries and communicate regular shipment updates.
• Assist the Logistics Manager in investigating logistics claims, compiling supporting documentation and coordinating claim submissions with shipping lines, transporters and insurers.
• Assisting the Logistics Manager with capturing and reporting shipping costs.

• Tertiary qualification or diploma in Logistics / Supply Chain
• 3+ Years’ experience in a similar relevant position
• Professional written and verbal communication skills in English
• Strong working knowledge of MS Office, shipping portals, QX or other fresh produce ERP systems
• Additional industry experience in the export of perishable goods will be advantageous (DALLRD applications, PPECB, Phytosanitary processes, Q67’s / Titan, Port Operations, Incoterms etc)
• Ability to analyse shipment trends, produce reports and identify shipping opportunities advantageous.