Junior Field Service Technician
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Salary
≈ $8k – $16k per year (Estimated)
Location
In office
Seniority
Junior · 1+ year exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Job Mail is a South African online job board offering a large selection of vacancies across the country and some positions abroad. Job seekers can search and apply for jobs online, upload a CV and receive job alerts, while employers and recruitment agencies can advertise positions to a broad national audience. The brand is one of the longer-established names in South African job advertising and is operated from South Africa.
Key Responsibilities
- Repairs & Maintenance: Diagnose, repair, and test equipment at client locations and in the workshop, achieving a zero-percent return rate. Carry out warranty repairs using designated vehicle spares.
- Quoting & Inspections: Inspect incoming units, generate accurate service/maintenance reports with supporting photos, and submit quote data to the Branch Lead.
- Customer Service & Client Sites: Act as a professional brand ambassador, delivering prompt on-site service, strictly following site procedures, and assisting clients with machine loading/offloading.
- Workshop & Admin: Book machines in/out, attach ID tags/POD documentation, complete daily log sheets/job cards, and maintain vehicle and workshop stock accuracy.
- Standby & Call-outs: Attend scheduled service calls and remain available for allocated after-hours and weekend standby duties.
- Education: Matric certificate. A formal electrical or electronic qualification is a distinct advantage.
- Experience: Minimum of 6 months hands-on experience in an electrical or electronic environment, paired with solid customer service experience.
- Licence & Mobility: Valid driver’s licence with driving experience and own reliable vehicle. Willingness to travel regionally.
- Computer Literacy: Proficient in MS Office suite (Word, Excel, Outlook).
- Attributes: Strong verbal communication skills, presentable appearance, disciplined approach to tool and stock management, and high ethical standards
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