Personal Assistant

Personal Assistant (General)

Department: PA

About the Company

Our client is an established South African business communications provider serving companies in Gauteng, Durban and Cape Town. They supply and support PABX and telephony systems, business connectivity (fibre, wireless and 5G), network and Wi-Fi solutions, CCTV, office automation and cyber security. They are known for practical, reliable solutions and hands-on service to business clients.

Location, salary and working hours: to be confirmed.

Job Purpose

Provide efficient administrative and personal support to the Managing Director and management team, keeping the office, diary and day-to-day admin running smoothly in a busy technical services environment.

Key Responsibilities

• Manage the Managing Director's diary, meetings, appointments and travel arrangements
• Screen and handle phone calls, emails and walk-in enquiries professionally
• Draft, type and format correspondence, quotations, reports and presentations
• Coordinate and schedule technician bookings and installation appointments with clients
• Follow up with clients and suppliers on quotes, orders, deliveries and outstanding items
• Assist with capturing job cards, purchase orders and supplier invoices
• Assist with basic accounts and HR admin (filing, leave records, staff documents) as required
• Keep accurate filing systems, both electronic and paper
• Take minutes at meetings and follow up on action items
• Order office supplies and coordinate general office administration
• Run personal and business errands for the Managing Director when needed
• Handle confidential information with discretion

Minimum Requirements

• Matric (Grade 12)
• 2-3 years' experience as a PA, secretary or office administrator
• Strong computer skills in MS Office (Outlook, Word, Excel) and Google Workspace
• Excellent written and spoken English
• Valid driver's licence and own reliable transport

Advantageous

• Secretarial, office administration or business administration qualification
• Experience in an IT, telecoms or technical services company
• Experience with an accounting or job-card system (e.g. Sage, Xero or similar)
• Bilingual (English and Afrikaans or another South African language)

Skills and Attributes

• Highly organised, with strong time management and the ability to prioritise
• Professional, friendly telephone and client manner
• Proactive and able to work with little supervision
• Discreet and trustworthy
• Calm under pressure and able to handle changing priorities