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Location
In office (Somerset West)
Employment
Full-Time
Overview
Company
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Job Mail is a South African online job board offering a large selection of vacancies across the country and some positions abroad. Job seekers can search and apply for jobs online, upload a CV and receive job alerts, while employers and recruitment agencies can advertise positions to a broad national audience. The brand is one of the longer-established names in South African job advertising and is operated from South Africa.

Recruitment Specialist (Trainee) - Cape Town

Express Employment Professionals

Tired of the same scripts, the same KPIs and the same night shifts?

We train high-performing BPO people to become professional Recruitment Specialists.

You already know how to talk to people under pressure, hit numbers, follow a process and stay calm when someone is unhappy. We will teach you how to use those skills to place people in jobs and build a career with commission, variety and a recognised professional certification.

What you will do

  • Source and screen candidates for temporary and permanent roles
  • Interview, match and present people to Cape Town employers
  • Build relationships with both job seekers and client companies
  • Work to clear targets inside an ISO-certified recruitment system
  • Complete our structured training and professional certification
Who we want
  • 2+ years in a Cape Town contact centre / BPO (customer service, sales, retention or collections)
  • Strong English, confident on the phone, comfortable with targets
  • Used to quality scores, CRM and following a documented process
  • Hungry to move from “agent” to a professional, commission-based role
  • Matric essential; further studies or NQF customer-service qualification a plus
What we offer
  • Full training on our ISO-certified recruitment system
  • Professional certification you can use for the rest of your career
  • Basic salary + commission + incentives
  • Office hours (no night shifts) based in Somerset West, Gants centre.
  • Part of a global employment franchise with a strong Cape Town presence
  • Clear path from trainee to specialist to team lead
If you are the person colleagues come to when a difficult customer needs handling, and you want your next move to be a real profession - not another campaign - apply.

Send your CV and a short note on why you want to leave BPO for recruitment.

BPO agents: want out of night shifts and into a professional career?

Express Employment Professionals (Cape Town) is training Recruitment Specialists on an ISO-certified system + professional certification.

You need: 2+ years contact centre, strong English, used to targets.

We give: training, certification, salary + commission, office hours.

CV + 3 lines on why you want the change →

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