Reservations Manager

Job Mail • Bachelor's Degree • 6 days ago
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Salary
≈ $9.5k – $19k per year (Estimated)
Location
In office (George)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Oct 12, 2026. Job Mail scores C on the Alion truth index.

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Job Mail

Job Mail is a South African online job board offering a large selection of vacancies across the country and some positions abroad. Job seekers can search and apply for jobs online, upload a CV and receive job alerts, while employers and recruitment agencies can advertise positions to a broad national audience. The brand is one of the longer-established names in South African job advertising and is operated from South Africa.
jobmail.co.za • HQ: Pretoria, South Africa • Job Boards & Aggregators • Est. 1997
Key Responsibilities include but not limited to:

  • Manage enquiries, quotations, follow-ups, booking confirmations and rental agreements
  • Keep availability, calendars and booking records accurate and current
  • Provide prompt guest support before, during and after stays, resolving queries and escalating issues.
  • Coordinate arrivals, departures and special requests with property managers and housekeeping
  • Track payments and refunable security deposits with finance, keeping guests informated
  • Support approved marketing and occassional finance administration, with reservations taking priority
Basic Requirements:
  • Experience in reservations, hospitality or guest-service administration
  • Excellent English, strong organization and close attention to detail
  • Confidence managing multiple bookings and communicating with discerning guests
  • Proficiency in MS Office and confidence using booking systems, task-management platforms and AI Tools
  • Matric, valid driver's licence and won reliable transport
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