Senior Level 1 Application Support / DBA Engineer

An established organization specializing in Data and Analytics services is seeking a highly skilled Senior Level 1 Application Support / DBA Engineer to join their dynamic team. This role offers a unique opportunity to support mission-critical enterprise environments, ensuring operational stability and resilience across multiple data centres. Perfect for professionals with a strong operational mindset and a passion for troubleshooting complex technical issues, this position plays a vital part in driving technological excellence and service reliability.

Duties:

• Provide Level 1 and Level 2 application support across enterprise platforms and services
• Monitor application health, system availability, database performance, and infrastructure stability
• Investigate, troubleshoot, and resolve production incidents within agreed SLAs
• Support Java-based enterprise applications in production environments
• Assist with application deployments, environment validations, and operational readiness activities
• Support PostgreSQL database environments, including replication monitoring and connectivity troubleshooting
• Collaborate with infrastructure services, including load balancers and monitoring platforms
• Develop and maintain operational scripts using Bash and Python
• Contribute to continuous improvement of monitoring, alerting, and operational support processes
• Work closely with development, infrastructure, DBA, and DevOps teams to maintain platform resilience

Requirements:

• Minimum 5 years’ experience in application or infrastructure support in production environments
• Strong Linux administration and troubleshooting skills
• Experience supporting enterprise applications
• Exposure to PostgreSQL or similar relational databases
• Knowledge of monitoring and observability platforms such as Prometheus and Grafana
• Excellent troubleshooting and root cause analysis capabilities
• Familiarity with high-availability, failover, and replication environments
• Scripting experience in Bash and Python
• Understanding of networking fundamentals (DNS, TCP/IP, HTTPS)
• Experience with Jira or similar operational workflows

Nice to Have:

• Exposure to Kafka, distributed systems, or Keycloak
• CI/CD pipeline experience, Docker, Kubernetes or OpenShift familiarity
• Java application support experience
• Background in financial services or insurance industries
• Relevant certifications in PostgreSQL, Linux, or cloud technologies

What We'll Give You:

• A challenging role within a supportive, innovative environment
• Opportunities for professional development and growth
• A hybrid work model with flexible onsite arrangements
• Competitive remuneration package, negotiable based on experience

If you are ready to play a crucial role in maintaining and enhancing operational excellence in a fast-paced environment, we invite you to apply now. Join a team where your expertise makes a tangible impact and your growth is supported at every step.