Digital Fundraising & Advocacy Account Supervisor

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Digital Fundraising & Advocacy Account Supervisor based in United States.

As a Digital Fundraising & Advocacy Account Supervisor, you will lead digital fundraising, advocacy, membership, and engagement programs that help mission-driven organizations grow their supporter bases and advance meaningful causes. You will serve as a trusted client advisor, shaping strategy while overseeing the execution of complex, cross-channel digital campaigns. Your work will span email, SMS, paid advertising, organic social, websites, and other digital channels, with a strong focus on fundraising performance and supporter engagement. You will combine persuasive storytelling, data-driven decision-making, project management, and strategic thinking to improve campaign outcomes. As a senior member of client teams, you will also guide junior colleagues, strengthen internal processes, and contribute to a collaborative and inclusive working environment. This is an opportunity to apply your digital expertise to work designed to create tangible social and civic impact.

Accountabilities:

• Develop and implement digital fundraising, advocacy, membership, and engagement strategies in collaboration with clients and internal teams.
• Serve as a primary client relationship manager, maintaining regular communication, leading weekly check-ins, and presenting strategy and performance recommendations in larger client meetings.
• Take overall accountability for client deliverables, ensuring projects remain aligned with objectives, deadlines, quality standards, and desired outcomes.
• Lead project management activities as needed, coordinating priorities, managing expectations, and keeping work moving across multiple contributors and teams.
• Draft and edit compelling digital fundraising and advocacy content, including email appeals, action alerts, landing pages, website content, social media copy, advertising creative, and other campaign materials.
• Oversee campaign launches across email and SMS platforms, managing implementation details and supporting quality assurance during high-volume periods.
• Develop testing strategies and analyze email, web, advertising, and social campaign data to identify actionable insights and opportunities for improved performance.
• Translate campaign results into clear recommendations and iterative strategies that can increase fundraising revenue, supporter acquisition, engagement, retention, and advocacy impact.
• Assign, review, and support the work of junior team members, providing ongoing feedback, coaching, and professional development.
• Develop systems and processes that improve knowledge sharing, innovation, collaboration, and digital fundraising effectiveness across teams.
• Help foster inclusive, respectful, and collaborative team environments through thoughtful communication and leadership.
• Maintain accurate tracking of client hours and contribute to efficient day-to-day operations and project management.
• Support integrated digital and offline fundraising strategies, including coordination with direct mail and telemarketing efforts where appropriate.

Requirements:

• 5-7 years of professional experience, including at least 5 years focused on digital fundraising.
• Experience managing a small-dollar online fundraising program for a nonprofit or electoral campaign, or consulting on comparable programs within an agency or consulting environment.
• Demonstrated ability to develop and execute cross-channel digital strategies spanning email, advertising, organic social, and SMS.
• Extensive experience writing and editing fundraising content, particularly email appeals, landing pages, and other direct-response creative.
• Experience integrating digital fundraising with offline direct-response channels such as direct mail and telemarketing.
• Strong understanding of digital fundraising strategy, supporter acquisition, engagement, retention, and revenue generation.
• Demonstrated ability to lead meetings, establish project goals, align stakeholders, and drive initiatives toward successful outcomes.
• Experience mentoring, coaching, or supporting the professional development of junior employees or interns.
• Strong persuasive communication skills, with the ability to articulate strategic recommendations and expertise clearly in writing, on calls, and in presentations.
• Exceptional attention to detail and the ability to prioritize effectively across multiple projects and competing deadlines.
• Strong writing skills, with the ability to communicate clearly, concisely, and logically.
• Proven ability to learn new skills and technologies quickly and adapt to evolving digital tools and campaign environments.
• Strong project-management and problem-solving skills, including the ability to break complex initiatives into manageable steps and develop practical solutions to obstacles.
• Proactive mindset with a willingness to identify opportunities for improvement and address potential roadblocks before they affect outcomes.
• Strong interpersonal awareness, kindness, consideration, and commitment to inclusive collaboration.
• Ability to work effectively in a fast-paced, deadline-driven environment while maintaining quality and accountability.
• Genuine passion for mission-driven work and using digital communications to create positive social change.
• Collaborative approach, with a willingness to seek input, consider different perspectives, follow through on commitments, and both give and receive constructive feedback.
• Experience developing direct-response advertising creative is preferred but not required.
• Experience with integrated fundraising campaigns involving programmatic display or video, paid social, and/or paid search is a plus.
• Previous experience in an agency or consulting environment is advantageous.

Benefits:

• $100,000 USD annual salary, with a transparent, non-negotiable compensation structure.
• Regular opportunities for promotion with corresponding increases in compensation.
• Comprehensive medical, dental, and vision coverage, with premiums fully paid for individual employees.
• Three weeks of paid vacation.
• 15 paid sick days and three personal days.
• 401(k) plan with a 3% employer match.
• Quarterly employer profit-sharing contributions of 1.5%.
• Flexible work schedules.
• Fully remote work option within the United States.
• Option to work from designated offices in Washington, DC; New York, NY; Boston, MA; or Oakland, CA.
• Annual $1,000 professional development stipend.
• Flexible Spending Accounts for medical, dependent care, and transit expenses.
• Exempt, unionized position represented by the Washington-Baltimore News Guild.
• Opportunity to work exclusively on mission-driven nonprofit, advocacy, fundraising, and social-impact initiatives.
• Collaborative environment with opportunities to work alongside experienced fundraisers, communicators, marketers, and campaign strategists.
• Strong emphasis on diversity, inclusion, collaboration, professional growth, and meaningful social impact.
• Encouragement for candidates from historically underrepresented backgrounds to apply.