Manual Test Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manual Test Engineer based in the United States.

This remote role offers the opportunity to play a key part in ensuring the quality, reliability, and usability of healthcare software products.

You will design, execute, and document comprehensive manual testing across complex, highly integrated systems.

The role involves close collaboration with developers, business analysts, vendors, clients, and project teams to clarify requirements and resolve defects.

You will contribute to test strategy, planning, execution, defect management, and overall software quality processes.

Your work will be particularly valuable in healthcare payer environments, including Medicaid, Medicare, and MMIS/MES systems.

The position combines detailed analytical work with direct stakeholder interaction in a collaborative, fast-paced environment.

It is well suited to a QA professional who enjoys solving complex problems and improving technology that supports critical healthcare programs.

Accountabilities:

• Design, develop, review, and execute comprehensive manual test cases and scenarios covering SIT, UAT, end-to-end, regression, and business process validation.
• Analyze business, functional, and technical requirements and translate them into detailed test conditions while ensuring complete requirements coverage.
• Create and maintain Requirements Traceability Matrices (RTMs) and identify test dependencies, risks, assumptions, and constraints.
• Execute manual testing across healthcare software, including user interfaces, workflows, eligibility processes, benefit determination, and complex integrated business processes.
• Document test results with clear evidence, maintain auditability, and communicate findings effectively to project and client stakeholders.
• Identify, document, prioritize, and track defects throughout the complete defect lifecycle.
• Participate in defect triage activities and collaborate with development, business, vendor, and project teams to investigate and resolve issues.
• Apply knowledge of defect severity, priority, root-cause analysis, remediation, and retesting procedures.
• Create, maintain, and coordinate test data required for SIT and UAT execution in collaboration with business, technical, and data conversion teams.
• Work closely with development teams to validate fixes and ensure that defects are resolved according to requirements.
• Contribute to comprehensive testing strategies, plans, environments, and quality processes under the direction of the Test Manager.
• Communicate regularly with customer and project stakeholders to clarify requirements, discuss defects, and support successful delivery.

Requirements:

• 2-5 years of professional experience as a software tester, with at least 3 years of hands-on testing experience in large-scale systems or complex portfolios.
• Experience with U.S. healthcare payer systems, preferably MMIS/MES, Medicaid, Medicare, eligibility, benefits, or similarly integrated healthcare platforms.
• Strong understanding of HIPAA regulations and healthcare data privacy requirements.
• Proven experience developing and executing SIT, UAT, end-to-end, regression, and business process validation test scenarios and test cases.
• Ability to analyze complex business, functional, and technical requirements and convert them into comprehensive, traceable test coverage.
• Experience creating and maintaining Requirements Traceability Matrices and validating coverage against business requirements.
• Strong defect management skills, including identification, documentation, prioritization, tracking, triage, root-cause analysis, and retesting.
• Experience testing complex user interfaces, workflows, eligibility processes, benefit assessments, and determination processes.
• Ability to create and manage test data and coordinate data requirements across business, technical, and conversion teams.
• Understanding of database concepts and basic SQL query development.
• Basic understanding of programming concepts and scripting languages.
• Proficiency with test and defect management platforms such as Jira, Jama, Xray, Zephyr, TestRail, QTest, or ALM.
• Strong analytical, problem-solving, communication, documentation, and collaboration skills.
• Ability to work effectively with development teams, business analysts, vendors, customers, and other stakeholders.
• Experience supporting State Medicaid modernization or MMIS programs and public-sector healthcare initiatives is preferred.

Benefits:

• Fully remote position within the United States.
• Competitive compensation package.
• Medical, dental, and vision insurance with premium assistance.
• Additional insurance coverage, including life and disability insurance.
• Paid time off.
• 401(k) retirement savings plan.
• Health Savings Account (HSA).
• Professional development through training courses and continuous learning opportunities.
• Corporate wellness program supporting employee well-being.
• Exposure to diverse healthcare technology projects and large-scale systems.
• Collaborative, employee-focused work environment with an emphasis on work-life balance.
• Opportunities to develop skills through varied client engagements and innovative projects.
• Commitment to an inclusive and diverse workplace.