Operations Reporting Analyst

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operations Reporting Analyst based in United States.

This role offers the opportunity to turn complex operational data into clear, actionable business insights.

You will work across multiple data sources, business functions, and brands to strengthen reporting and decision-making.

The position combines data analysis, dashboard development, business requirements gathering, and technical problem-solving.

You will help establish reliable reporting and a consistent view of operational performance across quality, service, cost, and productivity metrics.

Working closely with business stakeholders and Business Intelligence teams, you will translate evolving needs into effective reporting solutions.

The role provides exposure to the full project lifecycle, from analysis and design through deployment and ongoing support.

Based in Carlsbad, California, it also offers the possibility of working from home up to two days per week.

Accountabilities:

• Transform data from SAP and non-SAP sources into accurate, actionable information that supports operational and business decisions.
• Design, develop, and maintain business intelligence reports and dashboards using SAP BusinessObjects, including Web Intelligence or Crystal Reports, and Microsoft Power BI.
• Write SQL queries, stored procedures, and data extraction logic to support reporting, dashboarding, and data analysis.
• Analyze and troubleshoot discrepancies between reporting outputs and source transactional systems, ensuring data accuracy and consistency.
• Establish and maintain a reliable view of operational performance metrics, including quality, service, cost, productivity, and other key business indicators.
• Gather reporting requirements from business stakeholders, translate high-level needs into functional requirements, and create clear technical specifications.
• Support all phases of reporting and analytics projects, including requirements analysis, design, development, testing, deployment, post-production support, and maintenance.
• Partner closely with Business Intelligence, IT, management, and other internal stakeholders to prioritize initiatives, resolve reporting challenges, and improve information delivery.
• Manage multiple reporting solutions and concurrent projects across different business areas while communicating progress, risks, and priorities to senior stakeholders.
• Proactively identify opportunities to improve reporting workflows, data processes, dashboards, and overall business visibility.
• Ensure reporting solutions follow established standards and best practices for stability, reliability, and availability.
• Think beyond immediate reporting requests by anticipating additional information and visibility needs that could help stakeholders make better decisions.
• Represent the North American operations function effectively across organizational levels, including senior leadership and international teams.

Requirements:

• Bachelor’s degree, or foreign equivalent, in Computer Science, Information Technology, Business, Analytics, or another related quantitative field.
• At least 1 year of experience in business or operational data analysis involving structured datasets and stakeholder-facing reporting deliverables.
• At least 1 year of experience designing and developing reporting solutions using SAP BusinessObjects, including Web Intelligence or Crystal Reports, and SQL.
• Hands-on experience writing SQL queries, stored procedures, or other data extraction logic for reporting and dashboard development.
• Experience working with relational databases and validating data accuracy across multiple source systems.
• Demonstrated ability to validate reporting results against transactional or source-system data and investigate data mismatches.
• Experience developing operational KPIs, performance metrics, scorecards, or similar analytical measures related to quality, service, cost, productivity, or business performance.
• Strong ability to collect, document, and translate business reporting requirements into functional and technical specifications.
• Experience coordinating with IT and business stakeholders on reporting tools, data access, reporting distribution, and related technical needs.
• Ability to manage multiple concurrent reporting and analytics workstreams while maintaining strong organization and attention to detail.
• Strong analytical thinking, problem-solving skills, and the ability to understand the underlying business context behind data.
• Effective written and verbal communication skills, with the ability to collaborate across functions and communicate project status to senior team members.
• Legal authorization to work in the United States is required.
• The position is based in Carlsbad, California, with remote work permitted up to two days per week from within commuting distance of an applicable company worksite.

Benefits:

• Annual salary range of $74,526-$99,200, depending on qualifications, experience, and other applicable factors.
• Full-time schedule of 40 hours per week.
• Hybrid flexibility, with the opportunity to work from home up to 2 days per week.
• Opportunity to work across multiple business functions and brands in a data-driven operational environment.
• Exposure to SAP BusinessObjects, Microsoft Power BI, SQL, and diverse operational data sources.
• Opportunities to contribute to business improvement initiatives and develop reporting and analytics expertise.
• Collaborative environment focused on innovation, continuous improvement, inclusion, and diverse perspectives.
• Equal employment opportunity and a workplace committed to respect, belonging, openness, and authenticity.