Salesforce Administrator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Salesforce Administrator based in United States.

The Salesforce Administrator will own the day-to-day health, usability, and evolution of a critical CRM environment supporting a global go-to-market organization.

You’ll partner across Sales, Marketing, Finance, and Customer Success to translate business needs into scalable Salesforce solutions.

The role combines hands-on administration with process improvement, data quality, reporting, and integration management.

You’ll help establish reliable systems and reporting that give stakeholders a clear, trusted view of revenue operations.

You’ll also contribute to CRM onboarding, documentation, training, and continuous improvements to the user experience.

A strong interest in AI-enabled productivity is essential, with opportunities to use tools such as Claude to accelerate documentation, reporting, and process design.

This is a collaborative, high-ownership role suited to a Salesforce expert who enjoys solving problems and making systems work smarter.

Accountabilities

• Provide prompt and thorough resolution to technical challenges and business support requests related to the Salesforce CRM environment.
• Manage user profiles, permissions, licenses, page layouts, and other core Salesforce administration functions.
• Maintain and develop fields, custom objects, workflows, validation rules, managed packages, and CRM integrations.
• Identify opportunities to improve efficiency and design practical, scalable solutions that enhance internal and external user experiences.
• Maintain CRM data quality through database cleansing, ongoing maintenance, and reliable data management practices.
• Document Salesforce processes, create user guidance, support CRM onboarding, and train users on relevant functionality and best practices.
• Partner with global stakeholders to identify business needs and implement improvements across the CRM environment.
• Collaborate with Revenue Operations and Growth Marketing leadership to develop accurate reports and dashboards that serve as a trusted source of truth for Sales and Marketing.
• Support and maintain integrations across the go-to-market technology stack, including LeanData, ZoomInfo, Gong, and Snowflake.
• Use Claude and other AI tools regularly to accelerate documentation, reporting, process design, and administrative workflows.
• Work with third-party consultants and technology partners as needed to support Salesforce initiatives and system improvements.
• Proactively recommend Salesforce best practices and identify opportunities to improve adoption, scalability, system reliability, and business impact.

Requirements

• Bachelor’s degree in a relevant field or equivalent professional experience.
• 3+ years of Salesforce.com administration experience.
• Active Salesforce Administrator certification.
• Demonstrated enthusiasm for the Salesforce ecosystem, supported by Trailhead badges, Trailblazer community involvement, or a strong commitment to ongoing Salesforce learning.
• Proven experience with CRM database cleansing, maintenance, data quality, and governance.
• Strong hands-on knowledge of Salesforce administration, including profiles, permissions, licenses, fields, objects, workflows, validation rules, page layouts, managed packages, and integrations.
• Experience working with third-party consultants or technology partners.
• Strong Microsoft Office Suite skills.
• Hands-on experience with ZoomInfo and Gong.
• Experience with LeanData or a similar lead-routing platform.
• Demonstrated ability to use Claude or another AI assistant as a daily productivity tool to complete meaningful work efficiently.
• Strong communication and stakeholder-management skills, with the ability to translate business requirements into clear, scalable technical solutions.
• Strong problem-solving abilities, attention to detail, organization, and ownership.
• Ability to collaborate effectively across Sales, Marketing, Finance, Customer Success, and Revenue Operations.
• B2B SaaS Salesforce administration experience is preferred.
• Experience with Snowflake, Marketo, Asana, Gong, or ZoomInfo is a plus.
• Candidates should be located in the U.S. Central or Eastern time zones to support collaboration with global stakeholders.

Benefits

• Fully remote opportunity within the United States.
• Opportunity to work at the center of go-to-market and Revenue Operations initiatives.
• High level of ownership over Salesforce systems, processes, integrations, and user experience.
• Exposure to a broad modern technology stack spanning CRM, marketing, sales intelligence, conversation intelligence, data warehousing, and AI productivity tools.
• Collaborative environment with opportunities to influence processes and implement meaningful improvements.
• Professional growth through hands-on experience across Salesforce administration, data management, reporting, integrations, and revenue operations.