UX Writer (Portugués-Español)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a UX Writer (Portugués-Español) based in Brazil.

This is a remote opportunity for an experienced UX Writer to shape clear, intuitive, and consistent digital product experiences across Latin American markets.

You will work at the intersection of content, product design, user experience, and emerging AI-powered experiences.

The role focuses on making complex product features easier to understand and use through thoughtful, user-centered content.

You will establish content patterns, voice and tone standards, and messaging frameworks that create consistency across products and touchpoints.

Working closely with multidisciplinary teams, you will influence strategic product decisions through your expertise in content and UX.

The position also offers the opportunity to design and optimize content experiences powered by AI while applying strong editorial and UX principles.

You will join a multicultural, dynamic environment where innovation, professional growth, and meaningful impact across Latin America are highly valued.

Accountabilities

• Design clear, structured, and user-centered content for complex product features, helping users understand and successfully navigate digital experiences.
• Define and standardize content patterns that promote consistency, clarity, and coherence throughout the product experience.
• Create, curate, and optimize content artifacts designed for AI-powered experiences, improving how users interact with intelligent product features.
• Ensure consistency across products and touchpoints by aligning tone, style, terminology, and messaging.
• Collaborate with product, design, engineering, research, and other multidisciplinary teams on strategic decisions from a content and user experience perspective.
• Apply UX methodologies and user-centered principles to identify content needs and improve product experiences.
• Develop and maintain voice and tone manuals, content guidelines, and style guides.
• Contribute to information architecture and ensure content is structured in a way that supports intuitive navigation and usability.
• Design content experiences appropriate for mobile-first and responsive web environments.
• Participate in user testing, interpret findings, and use insights to refine content and user experiences.
• Continuously evaluate and improve AI-driven experiences, applying content expertise to make interactions more effective and understandable.
• Use AI tools strategically to increase productivity, improve workflows, and support content development.

Requirements

• Bachelor’s degree in Communications, Languages and Literature, Editing, Marketing, or a related field.
• More than 4 years of experience working in software, digital products, or applications as a UX Writer or in a closely related role.
• Professional-level Portuguese proficiency with strong written communication skills.
• Strong writing, editing, grammar, spelling, and proofreading abilities.
• Online portfolio demonstrating relevant UX Writing and digital product projects.
• Practical knowledge of UX methodologies such as Design Thinking, User-Centered Design, or comparable frameworks.
• Experience creating or applying voice and tone manuals, content standards, and style guides.
• Knowledge and practical experience with information architecture.
• Understanding of mobile-first and responsive web best practices.
• Experience conducting and interpreting user testing and applying findings to improve product experiences.
• Ability to design, manage, and continuously improve AI-powered user experiences.
• Practical experience using AI tools to optimize content-related tasks and workflows.
• Strong collaboration and communication skills, with the ability to influence decisions across multidisciplinary teams.
• Experience working with e-commerce products is desirable.
• Knowledge of accessibility best practices is a plus.
• Experience working on digital products serving users across multiple countries is an advantage.

Benefits

• Fully remote work model.
• Monday to Friday schedule, generally aligned with 9:00 AM to 7:00 PM GMT-6 (Mexico City time).
• Flexible working arrangements during product launches and major updates.
• Opportunities for professional growth and career development.
• Opportunity to work on digital products serving users across Latin America.
• Exposure to multidisciplinary product, UX, content, and AI initiatives.
• Opportunity to contribute to a regional mission focused on simplifying logistics for businesses across Latin America.
• Multicultural and collaborative working environment.
• Opportunity to develop expertise in AI-powered content and digital product experiences.