Mid/Senior QC Automation Engineer (Playwright, TypeScript)

The Joblogic Story

Established in 1998, Joblogic is the UK’s #1 Field Service Management (FSM) software platform. We are a global business with offices in the UK, Pakistan, and Vietnam. Since our management buy-out in 2013, we have grown from ~£500K ARR to ~£35M+ ARR and expanded our team from 11 to 500+ people.

Recently, we secured a strategic growth investment from Vista Equity Partners - a global technology investor specialising in enterprise software. This investment includes over £100 million in new primary capital and will fuel our next phase of growth by accelerating our AI-first roadmap, expanding our platform into CAFM (Computer-Aided Facilities Management) capabilities, and supporting our expansion across Europe and beyond.

With Vista’s backing, we’re transforming from a successful UK business into a global scaling SaaS rocket ship, and we’d love for you to join us on our journey to £100M ARR across international markets.

Joblogic provides software to service contractors who install and maintain the built environment. Our platform helps businesses streamline operations, improve profitability, ensure compliance, and achieve rapid growth. With over 100,000 users across industries including HVAC, plumbing, electrical maintenance, facilities management, and building fabric maintenance, we are entering a new era of intelligent automation, predictive maintenance, and data-driven decision-making for service firms.

ABOUT THE ROLE:

As Joblogic is evolving into the first truly Agentic AI-driven FSM platform, we’re looking for passionate Mid/Senior QC Automation Engineers to join our growing tech team in Vietnam office, and take our cutting-edge SaaS platform to the next level.

(*) This role is at the forefront of our AI-first QA strategy - you'll not only write automation tests, but also actively leverage AI tools to accelerate test coverage, reduce maintenance costs, and drive intelligent quality insights across the SDLC.

WHAT YOUR MAIN FOCUS WILL BE :

• Collaborate with the manual testing team to review test cases, ensuring all requirements are testable and suitable for automation.
• Attend meetings with the development team to assess Acceptance Criteria, determining which can be automated for efficiency.
• Create and maintain comprehensive test documentation, including test plans, regression test scripts, and defect reports. 
• Provide accurate testing estimates and actively participate in project planning to align testing efforts with project timelines.
• Stay ahead of the curve by learning and evaluating new tools and technologies that enhance test execution and improve overall testing efficiency as needed.
• Ensure a positive end-user experience for supported applications by implementing thorough testing processes and addressing user feedback.
• Leverage AI tools (Copilot, Claude, Cursor) to auto-generate and review test cases, test scripts from user stories and acceptance criteria.
• Conduct R&D initiatives to apply AI/ML in testing (e.g., automated test case generation, self-healing test maintenance, prompt engineering, defect prediction & triage, visual AI testing, LLM-powered log analysis, etc.). 
• Other tasks upon available request. 

WHAT YOU BRING:

Educational Background: Bachelor of Information Technology, or relevant field. 

Experience:

• 5+ years of automation testing experience (Playwright, Appium)

• At least 1 year of hands-on experience applying AI tools to QA workflows 

AI & Intelligent Testing (must-have):

• Hands-on experience using AI coding assistants (e.g., Claude, GitHub Copilot, or Cursor) for test script generation and review 
• Familiarity with LLM APIs (OpenAI, Azure OpenAI, Anthropic) for integrating AI into QA workflows 
• Experience with prompt engineering to generate test cases, BDD scenarios, or test data
• Understanding of AI/ML concepts relevant to QA: self-healing tests, anomaly detection, predictive analytics

Software Testing Proficiency:

• Hands-on experience with Playwright.
• Familiarity/or willingness to work with TypeScript.
• Solid understanding of web parallel testing, mobile automation, API testing, and web services. 
• Knowledge/or experience with CICD Azure pipeline.
• Familiarity with performance testing tools (K6 or Locust). 
• Proficient in JIRA management and Agile SDLC practices.
• Experience developing testing workflows using Microsoft Visual Studio IDE and Postman, as well as source control tools like Git and SourceTree.
• Knowledge of relational database concepts and SQL queries (SQL Server) required.

  Mindset and Soft Skills:   

• Having product mindset focused on customer value and business outcomes.
• Possess R&D skills and critical thinking abilities to tackle complex problems.
• Quick-adaptive to changes, proactive, eager to learn, and ready to spearhead our automation testing initiatives.
• Intermediate English communication (both spoken and written).

(*) AI & Intelligent Testing (Nice to Have): 

• Workflow automation with N8N or Flowise to connect QA tools and AI agents
• Experience with AI visual testing tools (Applitools, Percy)
• Knowledge of agentic testing concepts (autonomous test agents, AI-driven exploratory testing)
• Familiarity with TestRigor or Mabl (AI-native testing platforms)
• Experience building custom AI testing pipelines (e.g., LLM + test runner integrations)

OUR HIRING JOURNEY:

We believe every hiring journey should be a great experience! That's why we've designed our process to be clear, efficient, and respectful of your time.

Here's what you can expect at Joblogic:  

Step 1 | Online Assessment  (~30 mins)

Complete a Cognitive & Personality Assessment to help us better understand your problem-solving approach, thinking style, and workplace preferences.

Step 2 | Hiring Manager Review

Our Hiring Manager will review your experience. Qualified candidates will be shortlisted for the interview stage.

Step 3 | Onsite Technical Interview (~2 hours, conducted in English)

Meet our VN QC Team for an in-depth discussion to explore your technical expertise, problem-solving approach, and overall fit for the role.

WHY YOU WILL LOVE WORKING AT JOBLOGIC:

• Take Ownership, Drive Impact: Join a fast-growing international SaaS company where you'll take ownership of product features and deliver real value to customers.

• Grow with Us: Learn from talented teammates, embrace new challenges, and accelerate your career. 

• Innovate Every Day: Work with the latest technologies and AI-driven development practices to solve complex, meaningful problems every day.

REMUNERATION PACKAGE AND BENEFITS:

UK-based product environment with real ownership and impact

Competitive compensation package (including 100% Gross during Probation, 13th-month salary, loyalty bonus…)

AI-first direction aligned with the AIDLC model - access to a Claude Code account and opportunities to explore and apply AI / Agentic AI across development, testing, automation, and day-to-day engineering workflows

Premium healthcare & full Social Insurance coverage

15+ days of paid leave per year

Enjoy one WFH day every 4 months

Ongoing learning and development opportunities, supported by internal training, workshops and certification sponsorship

Plus plenty of extras: company trip, team-building activities, sports clubs, special occasion gifts, and more.

If you’re excited about AI-driven innovation, enjoy solving meaningful challenges, and thrive alongside talented people in a fast-moving and customer-first environment, JOBLOGIC is the place to be!