Business System Practitioner

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe.

Summary

The Business Systems Practitioner is responsible forthe development, implementationand execution of the Global Supply Chain (GSC) Lean Academy programs - anchored on a learn-do approach, the Lean Academy is the development engine for Business System talent in GSC. This role is responsibledeveloping training content, teaching Business System tool training, and supporting practitioner development pathwaysacross the organization. This role will also be actively involved at Gemba, providing support across manufacturing operations,facilitatingKaizen events, value stream mapping, driving problem solving, and moonshine prototyping to ensure improvements are implemented effectively and sustainably.A key contributor to driving cultural changes that supporta lean transformation journey enabling the organization to achieve sustainable success.

What will you do?

• Train, coachand mentor employees at all levels to build organizational Lean capability leveragingexperiential (hands-on) learning approaches that go beyond classroom

• Facilitate and supportLean learning pathways to develop capability and capacity within the Global Supply Chain function (Manufacturing, Procurement, Quality)

• Assistwith the planning, execution and sustainmentof leader leanimmersion programs, bootcamps, benchmark trips, and other best practice peer learning activities(seminars, conferences, etc.)

• Responsible for production associate training(including onboarding) ofBusiness System fundamentals, Gemba support in core approaches (problem solving, visual daily management, standard work) onthe shop floor, on-going coaching for associates to enable strong engagement and problem-solvingproficiency with production team members.

• Work closely with siteBusiness System Leader to identifyopportunities for training and talent development in alignment with Kaizen roadmap.

• Develop and maintainBusinessSystem training calendar for the site in collaboration with Business System Leader.

• Collaborate to develop and maintainPractitioner Funnel in Obeya.

• Develop and maintainLean training content, standards, visual management systems(training andkaizen tracking, KPI reporting ,etc.)

• Work closely with production staff and moonshiners ensuring prototypes support safety, ergonomics, qualityand Lean design intent.

• Facilitate and Support Kaizen events and workshops, from prework to sustainment including 5S, Value Stream Mapping, Standardized Work, Lean Conversion and Pull Systems.

• Coach employees in structured problem solving and effective Daily Management.

• Partner with operations, engineering, and leadership to embed Lean principles into daily management systems.

• Support 3P (Production Preparation Process) activities, including concept development, layout optimization, and process simulation.

• Work closely with cross-functional teams to develop and implement action plans for process improvements and provide hands-on support to ensure successful execution

What are we looking for?

Education

Bachelor’s degree in Engineering, Operations, Industrial Technology, or related field preferred.

Experience

• 2-3 years of experience in Lean manufacturing, continuous improvement, or industrial engineering.

• Demonstrated knowledge in Lean tools: VSM, Kaizen facilitation, SMED, 5S, standard work, takttime, flow, pull systems.

• Strong analytical and problem solvingskills with experience using A3 or similar methodologies.

• Ability to lead cross functional teams and influence without authority.

• Excellent communication, facilitation, and coaching skills.

• Conversational English proficiency required.

Leadership & Management

• Ability to work cooperatively across teams

• Strong communicationskills, with the ability to collaborate effectively with both technical and non-technical stakeholders.

• Strategic thinker with strong decision-making and problem-solving abilities.

What do we offer?

• Comprehensive benefits package.

• Opportunities for professional growth and development.

• Supportive and inclusive work environment.

• Commitment to work-life balance and employee well-being.

• Engagement in meaningful projects that make a difference.

Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination.