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Customer Service Engineer

Johnson Controls • Chinese: C1 • Energy Efficiency • HVAC & Refrigeration • 1 day ago
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Salary
≈ $20k – $43k per year (Estimated)
Location
In office (Wuxi)
Seniority
Middle · 3+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 16, 2026. First seen by Alion on Oct 15, 2026. Johnson Controls scores A on the Alion truth index.

Overview
Company
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Profile match

Johnson Controls

Johnson Controls is a building technology company that makes and services heating, ventilation and air conditioning equipment, building automation and controls, fire detection and suppression systems, and security and access control products. It sells under brands such as York, Metasys and Tyco to commercial buildings, hospitals, data centers, schools and government facilities in more than 150 countries, and runs its North American operations from Milwaukee, Wisconsin. The company is headquartered in Cork, Ireland.
johnsoncontrols.com • HQ: Cork, Ireland • Access Control & Alarm Systems • HVAC & Refrigeration • Building Automation & Controls • Energy Efficiency • 5000+ employees • Est. 1885
Tech stack of Johnson Controls

主要职责：

1. 遵守公司道德政策、公司制度、政策和流程，遵守与本岗位相关的质量要求

2. 执行公司的安全环保健康管理规定; 对本岗位的环境因素和危险源进行辨识及整改，熟记公司的重大风险和重要环境因素; 有效实施公司的安全环保健康管理目标和管理方案

3. 月度预测数据的收集/分析/分享

4. 非标产品及新产品报价

5. 订单接收、评审、发放、跟踪处理

6. 发货信息传递，出口发运单据准备及货运过程的跟进

7. 产品交货周期咨询处理及定期更新

8. 配合财务进行月度结算和付款工作

9. 反馈异常订单的货期，协调货期的改善。

10.做好与各相关部门的沟通工作。

11.提高接待客户和外部人员的专业技能;

12.寻找改善机会，参与或主导改善项目

13.完成上级临时分配的任务。

任职条件：

1. 3年以上计划工作经验

2. 大专及以上学历

3. 熟悉ERP系统，具有良好的统筹、计划能力

4. 良好的沟通能力和解决问题的能力

5. 良好的英文阅读能力和学习能力

6. 良好的沟通能力和组织协调能力;

7. 较高的客户服务意识; 良好的处理问题能力和应变技巧

8. 具备基本的国内、国际贸易业务基础知识和产品运输及保险知识

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