Sr. Manager, Crisis Mgmt/Comms
Confirmed on the employer's own hiring board on Nov 14, 2026. First seen by Alion on Nov 13, 2026. Johnson & Johnson scores A on the Alion truth index.
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Job Function:
Project/Program Management GroupJob Sub Function:
Project/Program ManagementJob Category:
People LeaderAll Job Posting Locations:
New Brunswick, New Jersey, United States of America, Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of AmericaJob Description:
DePuy Synthes is recruiting for a(n) Sr. Manager, Crisis Mgmt/Comms located in New Brunswick, New Jersey, Raynham, Massachusetts, or West Chester, Pennsylvania.
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
The Senior Manager, Crisis Management & Communicationsis responsible forglobal crisis readiness, structured response, and strategic communicationsacross real estate, facilities, and capital project operations. This role ensures that DPS canrespond decisively, transparently, and consistentlyto disruptive eventsimpactingpeople, sites, infrastructure, or major projects. This role plays a critical leadership role in protecting DePuySynthesreputationby leading crisis preparedness, response, and communications strategies, with high visibility and direct impact on trust, credibility, and business continuity.
This position serves as theenterprise owner for crisis management frameworks and operational communicationswithin Business Operations & Project Delivery, partnering closely with FM, EHS, Security, Legal, and Corporate Communications.
Scope of Role
Enterprise scope:Real Estate, Facilities, and Capital Project Delivery
Functional scope:Crisis management, change communications, emergency escalation
Geographic reach:Worldwide
Authority:Global crisis and communications frameworks; execution via regional and site teams
Key Responsibilities
Crisis Management Frameworks
Define andmaintainglobal crisis managementplaybooks, escalation protocols, and governance structures
Ensure alignment with enterprise crisis management, business continuity, and security protocols.
Clarifyroles, decision rights, and escalation pathsduring incidents.
Crisis Response & Coordination
Supportreal-timecrisis response by enablingstructureddecision-makingand information flow.
Act as a central coordination point across functions and regions during major incidents.
Ensureaccurate,timelyleadership updates during active events.
Communications & Change Enablement
Owncommunications strategyfor operational changes, major projects, and transformations.
Developexecutive-levelmessaging for disruptions, risks, and change impacts.
Support leadership with clear, consistent narratives during uncertainty.
Ensure clear, consistent, and compliant communications to internal and external stakeholders during critical events.
Preparedness & Continuous Improvement
Lead crisis simulations, readiness reviews, andafter-actionassessments.
Identifygaps in preparedness and drive corrective actions.
Track trends in operational disruptions to improve future readiness.
Monitor emerging risks, issues, and trends that could escalate into crises and recommend proactive actions.
Stakeholder Partnership
Partner closely with:
Facilities Management & FM Risk/Compliance
Security, EHS, and Legal
Corporate Communications
Regional and Site Leadership
Qualifications
Education:
Bachelor’s degreerequiredin Communications, Public Relations, Journalism, Business, ora relatedfield.
Master’s degree (MBA, MA, or equivalent) preferred.
Experience and Skills:
Required:
8-10 years of progressive experience in crisis management, communications, corporate affairs, risk management, or related disciplines.
Demonstrated experience leading crisis communications or issue management in a complex organization.
Strong ability to develop clear, concise messaging under pressure.
Experience partnering with senior leaders and influencing decision-making during high-stakes situations.
Preferred:
Experience in medicaldevice, healthcare, or other highly regulated industries.
Familiarity with enterprise risk management, business continuity, or emergency response programs.
Experience leading crisis simulations, tabletop exercises, or preparedness training.
Background working in global or matrixed organizations.
Strong executive-level presentation and stakeholder engagement skills.
Proven ability to manage multiple priorities in fast-paced, time-sensitive environments.
Excellent written, verbal, and interpersonal communication skills.
Core Capabilities
Crisis management and escalation design
Executive communications and messaging
Change management and stakeholder alignment
Incident coordination and response discipline
Global readiness and preparedness enablement
Competencies
Decisiveleadership under pressure
Strong executive communication skills
Sound judgment inhigh-risksituations
Ability to lead through influence
Structured, disciplined problem solving
Other:
Language: Englishrequired.
Travel: Up to 10-20%, primarily domestic.
Certifications: Crisis management, communications, or risk-related certifications preferred but notrequired.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Agile Decision Making, Analytics Insights, Developing Others, Inclusive Leadership, Leadership, Organizational Project Management, Performance Measurement, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Regulatory Compliance, Risk Management, Statement of Work (SOW), Team ManagementThe anticipated base pay range for this position is :
$127,000.00 - $218,500.00Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation -120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
Holiday pay, including Floating Holidays -13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave - 80 hours in a 52-week rolling period10 days
Volunteer Leave - 32 hours per calendar year
Military Spouse Time-Off - 80 hours per calendar year
Additional information can be found through the link below.
Co-Ops and Intern Positions: Please use the following language:
Co-Ops/Interns are eligible to participate in Company sponsored employee medical benefits in accordance with the terms of the plan.
Co-Ops and Interns are eligible for the following sick time benefits: up to 40 hours per calendar year; for employees who reside in the State of Washington, up to 56 hours per calendar year.
Co-Ops and Interns are eligible to participate in the Company’s consolidated retirement plan (pension).
Positions Represented by CBA: Please use the following language:
This position is eligible for benefits to include medical, dental, vision and time off, as well as any others as provided for in the applicable Collective Bargaining Agreement.
For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits