CMMS Program Manager

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

JLL is looking for a CMMS Program Manager to lead the strategic management of our Corrigo Computerized Maintenance Management System (CMMS) platform for a key client. In this client-facing role, you will drive operational excellence through strategic system oversight, data-driven insights, and cross-functional collaboration. You will serve as the primary subject matter expert and client liaison for all CMMS initiatives, owning the change management program to ensure optimal system performance, enhance service delivery, and directly impact client satisfaction.

What your day-to-day will look like:

• Develop and execute the comprehensive CMMS strategy, partnering with client leadership to maximize system ROI and operational efficiency.

• Serve as the primary client advisor for all CMMS-related initiatives, presenting performance data, strategic recommendations, and system insights.

• Lead the change management program for the platform, ensuring smooth adoption of new features and processes across account teams.

• Partner with internal platform teams to manage the pipeline of system enhancements, configurations, and support escalations, ensuring client priorities are met.

• Conduct in-depth analysis of system data to identify performance trends, generate actionable insights, and develop KPI dashboards for stakeholders.

• Drive a culture of continuous improvement by identifying, piloting, and scaling best-in-class processes and system innovations.

• Maintain expert-level oversight of the Corrigo platform, managing data integrity, new feature releases, and system health.

• Lead cross-functional initiatives with Facilities, Finance, Sourcing, and Operations teams, leveraging what sets JLL apart-our culture of collaboration.

Required qualifications:

• 5+ years of experience managing CMMS/work order applications, preferably within a facilities management or performance management context.

• Expert-level proficiency in the Corrigo CMMS platform, including configuration, reporting, and system optimization.

• Demonstrated experience with data analysis, performance reporting, and using data to drive strategic decisions.

• Strong technical and analytical skills, with a process-oriented and data-driven mindset.

• Excellent written, verbal, and interpersonal communication skills with a proven ability to manage stakeholder relationships.

• Proficiency in the Microsoft Office suite, particularly with Excel and PowerPoint for reporting and presentations.

• An undergraduate degree or equivalent professional experience in a related field.

Preferred qualifications:

• Proven leadership capabilities with experience managing cross-functional teams and driving organizational change.

• A strategic mindset combined with superior analytical and problem-solving skills.

• A strong customer service orientation with experience acting as a trusted advisor to clients.

• Experience developing strategic roadmaps for technology platforms and championing innovation.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Accepting applications on an ongoing basis until candidate identified.