Director, Strategic Sourcing

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Position Summary

We are seeking a highly strategic and influential procurement leader to lead and grow a high-performing Grounds (Landscape & Snow Removal) S&P team for a large client. Work directly with S&P account leadership, Account leadership and client to manage expectations and team deliverables. This includes accountability for effectively managing, mentoring, recruiting, and developing a team of world-class Sourcing and Procurement professionals.

The ideal candidate will demonstrate exceptional executive presence, possess the confidence to secure a seat at the table with account and client stakeholders, advanced Excel proficiency, and have proven experience independently leading complex RFx processes from cradle to grave, navigating passionate stakeholders, presenting to leadership audiences, and driving long-term value across a the Grounds portfolio.

Key Responsibilities

Strategic IFM Category Leadership

• Own and execute the long-term sourcing strategy for a complex, Grounds IFM category

• Drive performance, cost optimization, risk mitigation, governance, and innovation across the Grounds portfolio

• Transition discussions from tactical procurement to strategic value creation

• Provide strategic vision for Landscape and Snow Removal, including best practices and innovation

• Serve as a subject matter expert in support of JLL sourcing strategies, supplier relationships, and program management

• Perform periodic market trend analysis, analyzing supplier base and industry changes, and report analysis to Supply Chain and business stakeholders in a client-ready form

Strategic Advisory & Stakeholder Enablement

• Act as a trusted advisor to stakeholders who require procurement expertise and structure

• Confidently navigate initial resistance or ambiguity and establish procurement as a required strategic partner

• Provide commercial guidance on Landscape and Snow Removal scope development, risk mitigation, contract structure, and supplier strategy

• Translate complex procurement processes into clear, actionable guidance while balancing transparency with confidentiality

• Foster strong partnerships while appropriately influencing decisions with sound professional judgment

Full-Cycle RFx Ownership (Cradle to Grave)

• Independently lead large-scale RFx processes (RFI, RFP, RFQ) for Landscape and Snow Removal services from initiation through contract award and transition, without step-by-step supervision

• Develop sourcing strategy, scope definition, and commercial models with autonomy

• Create evaluation frameworks, lead cross-functional scoring, and manage stakeholder alignment

• Facilitate supplier communications, negotiations, clarifications, and final selection

• Ensure documentation, compliance, and governance throughout the process

• Drive award recommendations and transition planning decisively

• Partner closely with operations teams by providing management, detailed instruction, and follow-up to support standardized RFP/bid and contracting processes

• Anticipate challenges and proactively implement solutions before issues escalate

Candidate must demonstrate prior experience owning the entire lifecycle for large events (high spend, large portfolio, and large supplier base) without reliance on step-by-step supervision and possess a proven track record of self-direction and initiative.

Financial & Compliance Oversight

• Identify risks and opportunities to clients/stakeholders and recommend strategies to achieve company goals while mitigating risk

• Own sourcing compliance and controls specific to Landscape and Snow Removal, including Contract and COI compliance, RFx/Process Improvements, and adherence to the S&P Playbook

• Ensure all sourcing technology tools are leveraged

Contracting & Commercial Oversight

• Lead negotiation of master service agreements and performance-based contracts independently

• Ensure alignment with risk management, compliance, and governance standards

• Structure agreements that support accountability and measurable outcomes

• Ensure compliance to JLL's sourcing and contracting policies, procedures, risk management programs, and ethics

• Establish relationships with Corporate Legal and Risk Management to ensure all contractual terms and conditions comply with standards and are formally reviewed and approved

• Move agreements forward efficiently while maintaining proper governance

Supplier Performance & Relationship Management

• Support and guide the Sourcing Specialist team's supplier relationship and performance programs with key suppliers, including collaboration with operations teams to develop scorecards through surveys and CMMS metrics

• Participate in and provide leadership to Preferred Supplier performance review meetings, sharing results via the QBR process and delivering quarterly reports to Operations Teams and the Client

• Continually assess suppliers through the established supplier performance management program

• Mentor and educate suppliers through meetings; identify and resolve supplier performance issues proactively

Team Development & Leadership

• Lead a team of sourcing professionals to strategic outcomes with minimal oversight

• Recruit, develop, rotate, and retain top S&P talent; support career development of key roles through mentoring and visible leadership

• Manage and coach team members on their performance, progress, and developmental goals, analyzing strengths and areas of opportunity for growth into actionable career development plans

• Foster an inclusive and collaborative team culture within and outside of direct reports

• Establish work priorities, assign deliverables, and resolve issues with operations teams, temporary help, and/or project-specific dedicated personnel to assure client satisfaction

• Model strategic thinking, leadership maturity, self-direction, and bias for action; empower team members to operate independently while ensuring accountability

Executive Communication & Client Relationships

• Present sourcing strategies, award recommendations, and performance results to senior leadership with confidence

• Lead and participate in client meetings and strategy sessions related to Landscape and Snow Removal services; establish and maintain relationships with the Account Operations leadership and client leadership, as required

• Communicate confidently in high-visibility meetings and respond thoughtfully to live questions and evolving project dynamics

• Communicate complex decisions in a clear, structured, and persuasive manner

• Represent procurement in governance and executive forums

• Deliver market, supplier, and operational intelligence on services operations

• Proactively escalate issues when appropriate while bringing forward recommended solutions

Core Competencies

• Executive presence - Ability to influence senior leaders and navigate high-visibility situations

• Transformational leadership - Leads change with energy and resilience; has courage to make difficult decisions and take calculated risks

• Collaborative approach - Works effectively across a complex matrix organization with a team and firm-first orientation

• Strategic and critical thinking - Exhibits strong insight and has a reputation as a forward thinker

• Client centric - Leads with a focus on client needs to create and deliver solutions that are valuable to the client and JLL

• Program development & process design - Creates scalable frameworks and governance structures

• Stakeholder influence & partnership building - Secures early involvement and builds trusted advisor relationships

• Communication and presentation skills - Persuasively engages internal and client stakeholders via formal and informal conversations/presentations

• Advanced Excel & Large Dataset Analysis Advanced proficiency in Excel and Power Query, with a strong ability to clean, merge, and analyze large-scale datasets from various enterprise sources.

Qualifications

Required

• 6+ years of strategic sourcing experience for services or indirect categories related to facilities services, with demonstrated experience in Integrated Facilities Management (IFM) procurement

• Must be consistently available during standard business hours (e.g., 8:00 AM - 5:00 PM CST) with reliable access to desk, computer, phone, email, and video conferencing systems (Zoom / Microsoft Teams) to respond to time-sensitive client requests, attend virtual meetings, and support operational needs; role requires real-time responsiveness and ability to participate in video calls to support client service delivery expectations. Current team members are across all US time zones.

• Proven people management experience

• Proven experience independently leading end-to-end RFx processes in complex environments with demonstrated ability to operate autonomously

• Strong stakeholder management skills in complex environments

• Executive presence and ability to influence senior leaders

• Strategic mindset with comfort operating in ambiguity

• Demonstrated bias for action - ability to move quickly, make sound decisions, and implement solutions proactively

• Demonstrated success managing high-visibility service categories (preferably IFM or facilities-related services)

• Experience in contract negotiation and commercial strategy

• Excellent interpersonal and organizational skills; strong analytical ability

• Excellent communication skills - oral and written

• Excellent PC skills, proficient in MS Office applications - Excel, Word & PowerPoint

• Bachelor's degree (BA/BS) from a four-year college or university
• Willingness to travel within the U.S. (approximately 30%)

Preferred

• MBA or advanced credentials, a plus

• Experience building or maturing procurement programs

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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