Professional, Facilities Management

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Assistant Facility Manager - JLL

What this job involves:

We are looking for an Assistant Facility Manager to support the delivery of Integrated Facilities Management services within a corporate office environment. This role will focus on daily facilities coordination, workplace operations, vendor management, and administrative support to ensure smooth site operations and a positive workplace experience for employees and visitors.

The successful candidate will work closely with internal stakeholders, service vendors, and the client team to maintain operational excellence, support compliance standards, and ensure timely resolution of facilities-related matters. This is a hands-on role suited for someone who is organized, service-oriented, and confident managing multiple priorities in a fast-paced environment.

What your day-to-day will look like:

• Coordinate facilities services including office equipment maintenance, pantry appliances, and landlord-related requests such as air-conditioning services.
• Manage reception and front-of-house operations including visitor registration, access card administration, and visitor guidance.
• Oversee mailroom operations including incoming and outgoing mail distribution, courier arrangements, and employee inquiries.
• Support vendor coordination and monitor soft services performance through regular engagement and operational briefings.
• Manage invoice processing, payment tracking, purchase order generation, and goods receiving activities.
• Assist with incident reporting, monthly reporting, audit documentation, and compliance with JLL and client operational standards.
• Respond to facilities issues, user requests, and emergency situations in a timely and professional manner.

Required Qualifications:

• Bachelor’s degree preferred; candidates with relevant facilities management or administrative experience will also be considered.
• Prior experience in facilities management, workplace operations, administration, or corporate office support environment.
• Strong coordination and stakeholder management skills with the ability to work with vendors, landlords, and internal teams.
• Good understanding of facilities operations and ability to escalate issues appropriately.
• Proficiency in Microsoft Office applications including Word, Excel, and Outlook.
• Strong communication and interpersonal skills with a customer-service mindset.
• Ability to manage multiple tasks independently while maintaining attention to detail and operational accuracy.

Preferred Qualifications:

• Experience working within Integrated Facilities Management (IFM) or corporate office environments.
• Familiarity with vendor management and soft services coordination.
• Exposure to invoice management, purchase orders, and reporting processes.
• Knowledge of workplace health, safety, and compliance standards.
• Experience handling reception, front desk, or access control responsibilities.
• Ability to work effectively in a fast-paced and client-facing environment.
• Familiarity with facilities escalation procedures and operational reporting processes.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.