Program Manager - Signage

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What This Job Involves

JLL is seeking an Signage Project Manager to oversee the delivery and stewardship of corporate signage and wayfinding projects across commercial office environments and the AMER portfolio. Functioning as a subject matter expert, you will manage the full project lifecycle from wayfinding strategy, design handoff, and programming through competitive bidding, fabrication, installation, and project closeout.

This role serves as a critical quality control partner and primary liaison connecting Workplace Design & Construction (WD&C) teams, Senior Designers, signage fabricators, site operations, and field execution teams. You will balance multiple concurrent schedules and project budgets while maintaining strict adherence to technical accuracy, global signage standards, and local compliance.

At JLL, we are shaping a brighter way by delivering high-quality workplace experiences that reflect our clients’ evolving brands. We foster a culture of collaboration, innovation, and inclusivity, empowering our teams to deliver exceptional project outcomes.

What Your Day-to-Day Will Look Like

• Project Initiation & Planning: Coordinate project schedules, scope, and kickoff activities with Senior Designers, WD&C teams, and key stakeholders to establish clear delivery expectations and wayfinding strategies.
• Site & Field Assessments: Conduct site surveys and document existing field conditions across the portfolio to support accurate project planning, constructability, and signage location programming.
• Design & Technical Review: Review design packages, shop drawings, and construction documentation for completeness, compliance with design intent, and fabrication readiness.
• Vendor & Procurement Management: Lead the competitive bidding process for signage fabricators, perform bid reviews, issue award recommendations, and manage ongoing vendor relationships, budgeting, and invoicing.
• Fabrication & Quality Oversight: Track manufacturing schedules, monitor production milestones, manage risks/escalations, and conduct quality checkpoints throughout the fabrication lifecycle.
• Installation & Field Logistics: Coordinate installation logistics, site access, and field activities with general contractors, vendors, and site operations teams. Perform on-site inspections and manage punch lists to guarantee quality standards.
• Governance & Process Improvement: Develop Standard Operating Procedures (SOPs) for signage program delivery, maintain financial/annual reporting, and provide technical guidance or training to junior staff and signage installers.
• Project Closeout: Manage end-of-project activities, including warranty documentation, decommissioning, patch-and-paint scope, and final record keeping.

Required Qualifications

• Education & Experience: Bachelor’s degree (BA/BS) from an accredited 4-year college or university with 2-4+ years of project management experience within commercial interiors, signage, construction, workplace design, or corporate real estate.
• Project Lifecycle Management: Proven track record of managing interior signage, branding, wayfinding, or construction projects from initiation through completion and closeout.
• Technical Literacy: Proficiency in reading and reviewing shop drawings, design packages, construction documentation, and programming signage messages and locations.
• Vendor & Financial Management: Demonstrated experience managing third-party fabricators, competitive bidding processes, project budgets, and vendor performance.
• Software Proficiency: Strong knowledge of Microsoft Office Suite and project management tools (e.g., MS Project, Asana, Smartsheet).
• Communication & Leadership: Exceptional written, verbal, and interpersonal communication skills with the ability to manage cross-functional stakeholder relationships.
• Travel: Willingness and ability to travel 2-3 times per month to project sites for surveys, field inspections, and critical installation overviews.

Preferred Qualifications

• Certifications: PMP (Project Management Professional) or PgMP (Program Management Professional) certification.
• Industry Standards: Knowledge of ADA signage standards, environmental graphics, interior branding systems, and local AMER code requirements.
• Field & Operations Expertise: Direct experience managing installation punch lists, site quality control, facilities management coordination, and patch-and-paint or decommissioning scopes.
• Adaptability: Demonstrated capability to balance competing priorities independently in a fast-paced, multi-project environment.

Location: Seattle, WA

Schedule: On-site

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

126,600.00 - 150,000.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Accepting applications on an ongoing basis until candidate identified.