Senior Facilities Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facility Operations & Maintenance.

Coordinate day-to-day facility operations and address customer requests via Corrigo/helpdesk.

Supervise housekeeping, cafeteria, and cleanliness standards.

Monitor preventive and corrective maintenance of client-owned equipment via vendors.

Ensure all relevant statutory maintenance and inspections are completed and documented.

Support ad hoc repairs, minor office moves, and general upkeep.

Maintain tracking of fixed assets related to facilities (where applicable).

Coordinate site logistics (e.g., car bookings, building access registration/cancellation for motorcycles).

3. Vendor, System & Stakeholder Coordination

Coordinate with vendors for facility-related services, including office leasing, transportation, cleaning, security, landscaping, office supply, utilities, etc.

• SAP:
  • Raise shopping carts for both routine and ad hoc services (e.g., quarterly leasing, courier services, car rental services, parking, water, utilities, etc.).
  • Process non-PO payments: verify requests, prepare PRF, follow approval workflows, and track invoice status.
  • Complete invoice confirmation steps on SAP and follow up to ensure timely vendor payment.
• JLL Corrigo:
  • Raise Work Orders (WO#) and support APAC regional invoice submissions.
  • Liaise with internal teams (Finance, Procurement, and Requesters) for PO and invoice approval alignment.

Monitor monthly and quarterly expenses; validate internal cost chargebacks by department.

Escalate recurring vendor/service issues to the Site Lead or Manager.

• Reporting:

Maintain and track records of all vendors and services involving payments or cost allocations.

Consolidate data for monthly reports, spending summaries, and service performance.

Ensure up-to-date logs for purchase orders, goods received, and report tracking.

Support ad hoc reporting needs from internal teams.

Facility Safety & EHS Coordination

Coordinate with building management on safety-related matters, including fire safety systems, emergency equipment inspections, and statutory compliance requirements.

Support the EHS team in organizing fire drills, first aid training, and other health & safety activities.

Assist in tracking and reporting safety incidents; follow up on corrective actions with relevant parties.

Facilitate site access and documentation for audits or inspections by authorities or service vendors.

Ensure day-to-day facility operations comply with applicable safety policies and building regulations through proactive coordination.

Other Responsibilities.

Perform other duties as assigned by the Site Lead or Supervisor to support daily operations and ensure smooth service delivery.

Qualifications & Requirements

• Minimum 2 years of experience in a corporate environment, preferably in facilities, service management, or administrative support.
• Familiar with SAP, Corrigo, and payment processes (PRF/PO/invoice confirmation).
• Proficient in MS Office, email communication, and basic document coordination.
• Good communication skills in Vietnamese and basic English (written & spoken).
• Detail-oriented, responsive, and able to multitask in a dynamic work setting.
• A full-time onsite presence at the client office is required.

Key Competencies

• Strong problem-solving skills; able to handle on-site issues calmly and effectively.
• Proactive mindset with strong organization and coordination abilities.
• Quick thinker with good situational awareness and adaptability.
• Able to manage multiple priorities and respond flexibly to operational needs.
• Clear communicator with a professional and service-oriented approach.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.