Designer (Digital, Brand & Localisation)

About Journey

We’ve been solving problems for clients since 2001. Based in London and Auckland, we are a studio of multi-disciplinary designers, strategists and tech-enthusiasts balancing the precision of technology with the art of human connection. Whether crafting customer experiences, designing digital touchpoints, or implementing AI solutions, we believe in understanding what truly moves people. We love what we do, and we do it well. We look after each other and have fun together. Our goal is to make Journey the place where you can do the best work of your career and enjoy yourself at the same time.

Job Intro

Based in Journey's London studio, a short walk from Old Street tube station, you'll design across a mix of clients and channels, think interactive landing pages, newsletters, data visualisation, social carousels and short-form video, often in six languages at once. Working with a Design Lead and a small, multidisciplinary team of designers, strategists, delivery managers and developers, you'll take briefs from first idea to polished, buildable work.

Here’s what the work looks like day-to-day:

• Bringing designs to life (UI): Designing landing pages, emails, portals, and websites, from wireframe to polished, dev-ready UI.
• Looking after the libraries (design system): Applying and helping to maintain design systems and component libraries in Figma, keeping them tidy as they grow.
• Making numbers look good (data visualisation): Re-drawing scientific data (graphs, icons, infographics) so they look good whilst being accurate (yes, it's possible!).
• Making it work globally (localisation): Designing responsive experiences and getting them ready for localisation across multiple markets: different alphabets, text expansion, naming conventions and version control from the start.
• Giving brands a personality (branding): Social graphics, carousels, decks, and brand assets with a distinctive visual language.
• Making it move (motion and video): Simple animation and short-form video edits (captions, titles, cutdowns) for social and campaigns.
• Designing for the build (web): Understanding the platform you’re designing for and working with developers so what you design can be built end-to-end.
• Working with the team (collaboration): You’ll work directly with other designers, programme leads, delivery managers and developers.
• Presenting your work: Leading client design reviews, presenting your work, explaining the why behind every rectangle, and handling the tough questions with confidence.
• Sweating the small stuff (QA): Checking your own work before it goes out, taking feedback on board and turning amends around accurately.
• Jumping in mid-flight: Picking up live projects, getting up to speed quickly and keeping momentum.

What we’re looking for:

• You have (preferably) 5+ years’ experience in an agency or studio, working across different clients and formats.
• Your portfolio shows your eye for detail: Real interface screens, posters, videos… We’re particularly interested in how you interpret a brief and represent technical information. Graphs, infographics, data visualisation (things that are easy to make boring but shouldn’t be).
• You’re at home in Figma. Components, variants, auto-layout, libraries and complex design systems don’t intimidate you; you know how to build and maintain them.
• You’re comfortable with motion or video (After Effects, Premiere, DaVinci or similar), or keen to grow into it.
• You understand how the web is built. No development experience needed! Just enough knowledge to understand what’s possible and what’s painful for developers.
• You’ve worked on localisation before (or you’re keen to learn!).
• You’re a confident communicator: You can present, explain the why behind your decisions, and keep people in the loop when something’s off track.
• You take a brief seriously: You apply feedback precisely and still push for better ideas.
• You’re curious, with minimal ego: You learn from others and care about the best idea.
• You’re curious about AI tools (like Claude, ChatGPT or Figma’s AI features) and how they can improve your work.
• Your written and spoken English is excellent.

Bonus points if you:

• have brand or print experience (Adobe CC, Affinity)
• have worked in pharma or healthcare.

We value character as much as capability. Formal design qualifications are nice but not essential. Your portfolio, past experiences and who you are matter more to us than any checklist. If you think you’re close but don’t tick every box, still get in touch, we’d love to chat!

What you’ll get

• A tight-knit team and culture
• A competitive salary
• Great location
• Hybrid work
• Early finishes on a Friday
• Regular team socials and a team social fund
• Summer and Christmas events
• Office talks, events, wellness sessions and quizzes
• Access to free counselling sessions.
• Unlimited Monster Munch supply

Please complete our job application form and we will get back to you as soon as possible :-)

If you are invited to an interview, the process will look something like this:

• Intro chat
• Portfolio interview
• Design task
• Task presentation and team interview
• People & Culture chat

You must have the legal right to live and work in the UK and be based in London or within an easy commute to London. You will not be able to work remotely for this role, and we cannot offer to support a visa to overseas candidates. A competency test and other assessments will form part of the interview process.