Asset Management Operations Control Management - Associate

Be accountable for end-to-end control management coverage across the APAC Business Platform and designated Operations processes.

As a Control Manager - Associate within Asset Management, you will promote a proactive risk and control culture and partner with business executives through a joint accountability model to drive early risk identification, effective control design and evaluation, and sustainable solutions to mitigate operational risks. Your coverage will span four pillars: Control Design & Expertise; Risks & Controls Identification/Assessment; Control Breaks & Resolution; and Control Governance & Reporting-working across cross-functional teams to deliver continuous improvement via key control initiatives, self-assessments, root cause analysis, process reviews, and control testing.

Job Responsibilities

• Ongoing monitoring and assessment of the operational risk and control environment
• Assessing risk to determine whether or not to heighten or escalate based on defined indicators
• Designing controls in partnership with Business Executives, providing control implementation support, and performing control evaluation with the centralized control testing team
• Providing control-related subject matter expertise for relevant projects and initiatives impacting APAC Business Platform and Operations processes
• Performing issue and action plan administration end-to-end; validating action plan execution
• Conducting root cause analysis for errors and operational risk events; identifying key themes/trends and driving sustainable remediation
• Developing meaningful metrics and management reporting on the health of the operational risk and control environment
• Supporting governance committees and forums
• Building partnerships across Operations, Business, Risk, Compliance, Audit, Technology, and other stakeholders

Required Qualifications, Capabilities and Skills

• Bachelor’s degree or equivalent experience required
• Minimum of 5 years of financial services experience in controls, audit, quality assurance, risk management, compliance, or related functions
• Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate controls with business partners
• Strong critical thinking, attention to detail, and analytical skills; ability to synthesize data and identify control deficiencies/root causes
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
• Fluent in both written and verbal English and Chinese required
• Ability to work autonomously, manage competing priorities, and operate effectively in a fast-paced environment

Preferred Qualifications, Capabilities and Skills

• Business knowledge of Asset Management Operations, including familiarity with Fund Accounting, Product Administration, and Fund Reporting operating models
• Excellent written and verbal communication/presentation skills; ability to influence and drive actionable outcomes
• Strong collaboration, stakeholder management, and relationship-building skills across cross-functional organizations
• Experience supporting governance, issue management, metrics/reporting, and control testing/assurance activities