Client Data Manager - Vice President

Join JPMorganChase as a Client Data Manager III and become a key player in a dynamic team dedicated to maintaining the highest standards of client data integrity and compliance. In this pivotal role, you'll leverage your expertise in data management and keen attention to detail to ensure that all KYC records adhere to regulatory standards, while collaborating with various internal teams to enhance processes. If you're passionate about data accuracy, thrive in a fast-paced environment, and are eager to make a significant impact on our firm's success, we invite you to bring your skills and innovation to our esteemed organization.

As a Client Data Manager III within the Operations team, you will take charge of the operational management. Your role is crucial in ensuring the integrity and compliance of our client data, as you collaborate with internal teams to maintain high standards for KYC records. By leveraging your organizational skills and digital proficiency, you will enhance processes and client experiences, playing a significant part in the success of our department and the firm.

Job responsibilities

• Conduct operational management and control of the daily workflow within the team.
• Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning.
• Ensure all daily controls and processing are completed and signed off as well as all key metrics are produced as required.
• Establish policies, procedures, and guidelines which comply with internal and external controls to continuously strengthen the controls environment.
• Provide direction and leadership to the team.
• Provide effective communications to the department, ensuring staff are aware of strategic and regulatory changes in the organization.
• Process continued review of content and presentation of Standard Operating Procedures, in line with introduction of new policies and ongoing risk management activities.
• Support all aspects of client onboarding to include the fulfillment of AML and KYC requirement.

Required qualifications, capabilities, and skills

• Operational subject matter expertise in Custody account opening, maintenance and closures.
• Strong people management skills, ability to lead and motivate managers.
• Strong ability to learn ongoing stream of new markets, products, and processes.
• Strong risk and control awareness, ability to effectively priorities workloads and work to critical deadlines.
• Confident communicator in all mediums to both internal and external clients.
• Strategic thinker, able to review and implement process improvements.
• Proficient in Microsoft Office products including Word, Excel, Access, and Outlook.

Preferred qualifications, capabilities, and skills

• Bachelor’s degree or equivalent, preferred.