Consumer and Community Banking - Third Party Governance Program Manager - Vice President

Shape how leaders make confident, risk-aware decisions in a fast-changing environment. In this role, you will help build a modern, insight-driven approach to third-party governance that connects business priorities, expertise, and transformation delivery. You will join a collaborative team focused on strengthening governance and improving how change is prioritized and executed. Together, we will help leaders act with clarity when new risks, events, and incidents arise.

As a Vice President in Consumer & Community Banking Third Party Governance, you will strengthen transformation governance and proactive risk insight across our organization. You will lead program management for a portfolio of change initiatives, coordinate intake and prioritization, and provide clear executive reporting on milestones, dependencies, risks, and decisions. You will help design and mature emerging-risk and event and incident management processes, partnering across governance, controls, business, and technology teams to translate insights into sustainable action.

Job Responsibilities

• Lead program governance for a portfolio of third-party transformation and continuous-improvement initiatives by establishing integrated plans, milestones, dependencies, governance routines, and performance measures to strengthen accountability and outcomes.
• Execute change intake, assessment, and prioritization using transparent criteria, documented decisions, and clear ownership.
• Deliver concise executive reporting that highlights progress, outcomes, emerging concerns, trade-offs, and required actions.
• Define and mature emerging-risk processes that identify, assess, escalate, and monitor relevant third-party risk signals, translating insights into prioritization decisions and improvements to the third-party risk framework.
• Design and mature event and incident management practices by clarifying roles, escalation paths, communications, and follow-up actions, while capturing lessons learned and recommending practical process, data, and tooling enhancements.
• Partner with business, risk, controls, operations, and technology teams to align priorities and resolve cross-functional dependencies.

Required qualifications, capabilities, and skills

• Minimum 7 years of experience in program management, risk management, controls, governance, operations, change management, or a related discipline.
• Demonstrated experience leading complex, cross-functional programs with multiple stakeholders, dependencies, and executive-level visibility.
• Working knowledge of risk and control principles, including issue identification, escalation, remediation, and sustainable process design.
• Demonstrated ability to develop governance routines, status reporting, decision materials, and executive communications that support timely decisions and clear alignment.
• Strong analytical and problem-solving skills, including the ability to synthesize qualitative and quantitative information into clear priorities, roles, processes, and deliverables.
• Demonstrated ability to build trusted partnerships across business, risk, controls, operations, and technology teams.

Preferred qualifications, capabilities, and skills

• Experience with third-party risk management, supplier governance, operational risk, resiliency, or event and incident management.
• Experience designing or maturing emerging-risk sensing, assessment, monitoring, or reporting practices.
• Experience supporting transformation portfolios, operating-model design, or enterprise change initiatives.
• Familiarity with workflow, reporting, analytics, or automation tools used to improve governance and management insight.
• Bachelor’s degree or relevant professional certification in program management, risk, controls, or a related field .