Technical Support Trainee
Confirmed on the employer's own hiring board on Oct 31, 2026. First seen by Alion on Oct 29, 2026.
Technical Support Trainee (m/f/d)
A unique 12-month opportunity with potential for a permanent role!
Are you passionate about technology, problem-solving and learning how modern production equipment is maintained and improved? As a Technical Support Trainee at JTI Dagmersellen, you'll gain hands-on experience in our Maintenance & Repair department while working alongside experienced technicians, engineers and maintenance specialists. This program is designed for motivated graduates or students with a technical background who want to develop practical maintenance skills, contribute to equipment reliability, and build a strong foundation for a future career in a manufacturing environment.
What’s in it for you?
During your 12 months with us, you'll become an integral part of our Maintenance & Repair team, supporting daily technical activities and learning how world-class maintenance operations are executed in a highly automated production environment.
From day one, you'll gain practical exposure to troubleshooting, preventive maintenance, technical documentation, equipment reliability and continuous improvement initiatives. After a comprehensive onboarding, you'll work closely with mechanics, electronics technicians, maintenance planners and engineers while developing your technical expertise through real-life projects and hands-on assignments.
You'll be mentored by experienced maintenance professionals and supported by a team that values collaboration, knowledge sharing and continuous learning.
Your key responsibilities:
- Support preventive, predictive and corrective maintenance activities under the guidance of experienced team members
Collect and document technical information related to breakdowns, repairs, inspections and improvement activities
Maintain and update maintenance records, work orders, equipment histories and technical data in SAP or other maintenance systems
Assist in preparing and reviewing technical documentation, including maintenance instructions, checklists, drawings, and manuals
Support root cause analyses by gathering data, measurements, photos, and technical observations
Participate in continuous improvement initiatives focused on equipment reliability, maintenance efficiency, safety and spare parts optimization
- Support collaboration between Maintenance & Repair, Production, Engineering and Spare Parts teams
Is it a match?
You have recently completed, or are currently completing, a degree or technical education in Mechanical Engineering, Electrical Engineering, Automation, Mechatronics, or a related field
You have a strong interest in maintenance processes, industrial equipment and technical problem-solving
Basic knowledge of mechanical, electrical, or automation systems is an advantage
Experience with SAP or other maintenance management systems (CMMS) is a plus
You're comfortable working with Microsoft Office tools and technical documentation
You are organized, detail-oriented and enjoy working in a team
You have strong communication skills and a proactive mindset
Fluent in German and English
Yes? Then we are a match! If this sounds like the perfect opportunity for you, we’d love to hear from you! For more information about us, check out our website.
Why JTI?
At JTI, we believe in creating an inclusive workplace where everyone can thrive. We’re a global leader in the tobacco industry, with over 45,000 employees across 130 countries. At our Dagmersellen site, you’ll be part of a close-knit team driving innovation and excellence. Our flat hierarchies and open feedback culture mean your voice will be heard, and your contributions will make a difference. We’re committed to fostering a workplace where you can be yourself, grow professionally, and shape your future.
Are you ready to join us? Build your success story at JTI. Apply now!
Next Steps:
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.
At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.