Inside Sales Representative 1

The Inside Sales Representative works alongside the Head of Sales and the OC Sports and Legendary Sales Representatives to grow Legendary Headwear's business in the Team Sports market. This is a sales-first role focused on prospecting, building a strong sales pipeline, and going after new business strategically, while still supporting the Team Sports division and its existing customers. The position requires working in our Bentonville, AR home office in a team atmosphere across multiple divisions, and calls for flexibility to adjust to the daily needs of the business.

The ideal candidate is a driven, competitive salesperson with an outgoing personality who can build rapport over the phone quickly and influence a customer's decision to buy. They are an experienced professional who is organized, focused, and highly self-motivated, with a proven ability to find and pursue new opportunities, manage a pipeline from first contact to close, and drive sales growth. Team Sports experience is preferred.

Essential Duties and Responsibilities

• Prospects and develops new business in the Team Sports market by finding, qualifying, and pursuing new Team Dealers, Distributors, and accounts.
• Builds and manages a healthy sales pipeline, moving opportunities from first contact to close and keeping activity, opportunities, and forecasts current.
• Does consistent, targeted outreach through calls, emails, and other channels, and leads virtual presentations and consultative product sessions to win new business and grow existing accounts.
• Partners with the Head of Sales to develop and carry out territory and account strategies, including target account lists and campaigns for new business.
• Works with multi-line reps, account leads, designers, and sales support to turn opportunities into orders and to support the Team Sports division's existing customers.
• Has strong knowledge of Outdoor Cap's brands (including but not limited to Legendary), products, and systems, and communicates Outdoor Cap's value proposition with confidence.
• Offers Team Dealers, Distributors, and reps creative, workable solutions that meet their needs and grow sales.
• Shows professionalism, integrity, and transparency in all communications and dealings with customers and teammates, and earns trust through a willingness to help.
• Upholds Outdoor Cap's Mission-Vision-Values and Founder's Pillars by acting with integrity, working together as a team, and treating each other with respect.

Skills and Competencies

• Sales Drive: A self-starter who is motivated by finding and winning new business. Persistent, resilient, and comfortable with prospecting and handling objections.
• Technical Skills: Strong computer skills, including Microsoft Office (especially PowerPoint, Excel, and Teams).
• Communication: An excellent communicator (visual, written, virtual, and verbal) and a creative thinker who can deliver solutions for customer requests using OC's current domestic and custom programs.
• Teamwork and Collaboration: Committed to team members and communicates collaboratively across all departments. Shows respect, builds trust, and handles conflict with transparency and careful thought. Uses sound judgment when making decisions and offering solutions.
• Strategic Capacity: An effective listener who can understand customer needs and provide creative solutions in a true partnership with our Team Dealers and Distributors.
• Customer Focus: Represents Outdoor Cap professionally and responds to customer needs with urgency, thoughtfulness, and attention to detail. Presents Outdoor Cap's strengths, capabilities, offerings, and value proposition well, and develops joint business plans with customers that capture key goals and priorities.
• Financial Acumen: “Know your numbers.” Committed to reaching and exceeding sales goals, and understands how pricing and promotional strategies contribute to Outdoor Cap's financial goals.
• Organization and Accountability: Excellent time management, organized, able to handle multiple priorities, and personally accountable.
• Reporting: Provides a monthly summary of sales activity, pipeline status, and new business progress, along with forecasted orders for growth.

Education and Qualifications

• Bachelor's degree in Business, Marketing, or a related field from an accredited university or institution, or an equivalent combination of education and experience.
• 2-3 years of sales experience, preferably in a prospecting or new business development role.
• Proven success with relationship-based sales and high-volume outreach.
• Team Sports, headwear, or apparel industry experience is a plus, along with an understanding of the marketplace, the competition, and customer needs.

Physical/Mental Requirements

• Must be able to remain seated for about 80% of the day, and occasionally reach, bend, and move around the office to access files and product.
• Some domestic travel to trade shows.
• Close visual acuity to perform computer tasks and operate other office equipment.
• Frequently communicates with internal and external customers and must be able to exchange accurate information clearly.
• Ability to lift 10-20 lbs. occasionally throughout the day, and up to 40 lbs. periodically at trade shows or on sales calls.
• Able to hear a telephone ring.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.