22967 - OPD Data Quality Analyst - MMPSA

Job description

HMPPS Band 6

The Medication to Manage Problematic Sexual Arousal (MMPSA) service is a health-led initiative, underpinned by a joint commitment from His Majesty’s Prison and Probation Service (HMPPS) and the National Health Service (NHS), which reflects the shared responsibility for addressing and supporting the complex needs of individuals who experience problematic sexual arousal. The service combines pharmaceutical interventions with psychosocial support to address sexual preoccupation (i.e. excessive focus on sexual thoughts, fantasies or desires) and problematic sexual arousal (e.g. hypersexualised behaviour, problematic masturbation, or harmful sexual interests).

This role offers a unique opportunity to shape the data management and quality assurance of the MMPSA service. Sitting within the wider OPD Pathway Evidence team, the role will involve working with key programme team members within HMPPS and NHS, as well as developing strong relationships with service providers.

The role will involve supporting services with data collection, ensuring appropriate information governance, implementing data quality monitoring processes, supporting in the development of MMPSA quality standards and collating data to analyse nationally.

Overview of the job

The job holder will report to the Offender Personality Disorder Programme Pathway Research Manager (HMPPS central team).

They are responsible for ensuring and developing the quality of OPD data, which in turn shapes how the National OPD Team continues to provide a relevant, useful and effective service.

Summary

The post holder is responsible for ensuring and developing the quality of OPD data, working with data contractors, the joint OPD teams in HMPPS and NHS England, service providers (HMPPS, NHS, voluntary sector organisations and others), and service users.

They are responsible for developing and communicating data processes such as changes to the Offender Management in Custody (OMiC) model, and they are responsible for coordinating the administration network and training events. Finally, they will contribute towards the development of data and administration systems across the pathway.

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

DATA QUALITY IMPROVEMENT

• Support the introduction of new quality standards measures, assisting, guiding and checking accuracy of data for services when migrating over to new ways of reporting.
• To work closely with OPD data contractors on continuing quality improvement and with the implementation of new reporting templates and systems, ultimately providing more accurate, meaningful data.
• Coordinate the OPD admin network, setting up meetings, identifying training needs and administering training for data completion.
• Develop and maintain guidance to assist services with data entry and completion.
• To implement ‘data champion’ roles across the OPD data network, as part of a more coordinated approach to data recording and quality.
• Explore and act on ways to improve OPD data quality, including the potential of migrating intervention services to system based processes.
• Develop and assist in the production of OPD data process maps, and provide technical support to stakeholders, such as for the Offender Management in Custody (OMiC) model.
• To work collaboratively and build supportive professional relationships with colleagues from NPS and health organisations.
• Developing a ‘whole systems’ knowledge of OPD pathway data, across prison and probation and what reliable data can be used to link to programme outcomes.

DATA ANALYSIS TO INFORM IMRPOVEMENT

• Providing data extracts, as requested, to support business delivery.
• Act as an account manager to support analytical requests.
• Support internal and external projects with data requests, whilst ensuring compliance with data compliance.
• Use all available data to identify emerging trends across the pathway to support commissioning decisions and to identify and make recommendations for improvement.

INFORMATION MANAGEMENT

• Ensure that information management needs are met in order to enable effective data sharing and monitoring of quality.
• To acquire the knowledge and expertise on the complex relationship and sharing agreements needed for a joint health and justice programme. To be able to assist others and give advice on information sharing.
• To provide assistance with information sharing guidelines, identifying solutions as appropriate.

REPORTING

• The post reports to the Research Manager of the Offender Personality Disorder Programme, in Rehabilitation System & Change Group, Safety and Rehabilitation Directorate.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

Behaviours

• Changing and Improving
• Making Effective Decisions
• Managing a Quality Service
• Working Together
• Developing Self and Others

Essential Experience

• Experience of developing systems to ensure data and analysis meet an appropriate level of quality assurance.
• Knowledge of quantitative data/analytical skills will be required for the role, including data cleansing skills and formula to build in data checking processes, descriptive statistics, data presentation skills.
• Excellent knowledge of prison and probation data management systems. An in depth knowledge of nDelius is essential.

Technical Requirements

• Strong Excel skills are essential - at a minimum, the post holder must be confident using formulas in Excel and producing databases, pivot tables and summary tables is essential.

Ability

• Able to identify and resolve issues with data processing, recording and quality.
• IT literacy with good knowledge of MS Office products (Word, Excel, PowerPoint, Outlook).
• Interrogate various data sources to ensure accuracy, across community and custody.
• Able to identify and respond to the different needs and issues surrounding data, both from the central team and from service providers.
• Excellent written and oral communication skills, and ability to translate complex data and IT information into lay form.

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment.

Benefits

Annual Leave

-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

-You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays.

Pension

-The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

-After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers

Training

HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

-There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts

-All staff receive security and diversity training and an individual induction programme into their new roles

Eligibility

-All candidates are subject to security and identity checks prior to taking up post

-All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS

-All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To Transformative Business Services (0345 241 5358 (Monday to Friday 8am - 6pm) or e mail [email protected]);
• To Ministry of Justice Resourcing team ([email protected]);
• To the Civil Service Commission (details available here)

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.

For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail [email protected]

Please quote the job reference 22967

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail [email protected]

Please quote the job reference 22967

If you have any questions regarding this vacancy please contact [email protected]