Workday Engagement Manager

Join Kainos and Shape the Future

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:

As a Workday Engagement Managerin Kainos, you’ll fully manage the successfulimplementation of Workday solutions forcustomers by working closelywith customer business teams and internal delivery teams to drive the scope, definitionand deliveryof solutions that are fit for purpose and commercially viable.You’lltake accountability for the complete delivery lifecyclealongside thesales and capability Solution Architects.

You’llmanage all aspects of yourprojects, which will typically be either one large, complexproject or multiple smaller projects. This will include project planning, resourcing,milestonetracking, commercialmanagementand customer satisfaction.

This is a senior position accountablefor theentiredelivery lifecycle

Your key responsibilities include:

• Commercially managing the implementation of global Workday programmes from pre-salesthrough implementation to hand over to AMS (Application Management Services).

• Acting as the key client interface between functional and technical teams and the client.

• Pragmatically offering domain experience(HCM, Fins, Payroll or where relevant to a Workday Capability)to provide functional insight andthought-leadership.

• Managing all aspects ofprojectdelivery including project planning, resourcing, milestone tracking, commercialmanagementand customer satisfaction.

• Leading and supporting blended teams of colleagues,clientand partner resources to share knowledge and develop an integrated delivery ethic.

• Agreeingobjectives, outputs, milestones, timescale with client, together with associated contract and commercial terms.

• Identifyingrequirements, business processes, application configurations, testing plans and other artefactsto be documentedto ensure shared understanding and facilitate knowledge transfer.

• Creatingwell structured & accurate deliverables and presentingto clientsteeringlevelgroups to secure proposedrecommendationsand agreement.

• Identifyingandactioningappropriatelyopportunities to win business, including negotiating and closing at a senior client level.

What we are looking for:

• Experience inimplementingWorkday with direct experience in the successful delivery ofsolutions within a consulting environment.

• Workday PM Certification

• Working withWorkday delivery methodologies

• Full lifecycle project management experience, from initial opportunity through to requirement development / definition, functional solution design, implementation,data-migration, system testing, user acceptance testing, go-live and servicemanagement

• Fluent in Dutch and English

• Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations. You will be able to intervene effectively and resolve customer escalationsappropriately

• Commercial experience of managingand supportinggeographicallydistributedandblended teams of colleagues,clientand partner resources to share knowledge anddevelop an integrated delivery ethic

• Demonstrable success in identifying and taking appropriate action on opportunities for additional business.

• Ability to work to tight deadlines and make sensible decisions underpressuretaking a balanced view of customer demands and Kainos commercials

• Ability to widen and maintain a network of external contacts

• Understanding ofrisk management andableto manage risk

• Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required)

• Support the operations functionensurethat our consultant pool is used in the most commercially advantageous way, balancing development needs and personalpreferences

Nice to have:

• Develop and deliver products/offerings and services that differentiate Kainos in the marketplace

• Identify talent for rapid development within the capability

• Experience of managing,mentoringand developing teams

• PRINCE 2 (or similar) certification

• Strong functional domain expertise including areas such asHR and Finance (including Payroll)

Embracing our differences

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.

Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.

We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.