Technical Services Intern

Job Description:

AI initiatives and innovation

• Research and trial AI tools for IT operations (AIOps), such as log analysis, anomaly detection, alert triage and root-cause support.
• Build prototypes that use LLMs to generate runbooks, health-check reports and troubleshooting guides.
• Help create AI assistants that search internal documentation and past incidents.
• Write reusable prompts, templates and how-to guides, and run short demos to help colleagues adopt AI.
• Track and report the time saved and quality gained from using AI on real work.

Infrastructure and cloud

• Support the build, configuration and maintenance of Linux and Windows servers, databases, and virtual or cloud environments (Azure, AWS).
• Automate repetitive tasks with scripting (Python, PowerShell, Bash) and infrastructure-as-code (Terraform, Ansible).
• Assist with monitoring, performance testing, backups and disaster-recovery exercises.
• Help prepare technical documentation, diagrams and reports for customers.

IT security

• Assist with security hardening, patching and vulnerability scanning.
• Support access control, certificate management and secure remote access.
• Help define safe-use guidelines for AI tools in IT operations, including data privacy and access controls.

Qualifications and skills

Required

• Recent Degree or Diploma in IT, Computer Science, Information Systems, Networking or Cybersecurity.
• Basic knowledge of Linux and/or Windows administration, and of networking fundamentals (TCP/IP, DNS, firewalls).
• Basic scripting ability (Python, PowerShell or Bash).
• Regular, practical use of AI tools (e.g. ChatGPT, Claude, Copilot) in study or personal projects.
• Curiosity, a problem-solving mindset, and confidence working with colleagues and customers.
• Good written and verbal communication in English.

Advantageous

• A project applying AI or automation to IT operations, security or cloud (final-year project, home lab or GitHub).
• Entry-level certifications such as CompTIA Security+, Azure Fundamentals (AZ-900), Azure AI Fundamentals (AI-900) or AWS Cloud Practitioner.
• Interest in cybersecurity shown through labs or capture-the-flag (CTF) challenges.

What we offer

• Mentorship from experienced infrastructure consultants and architects, plus structured product training.
• A visible role shaping how a global team adopts AI in IT operations.
• Real-world experience on customer environments in the marine and terminal operations industry.
• A supportive environment to grow a career in AI-enabled infrastructure or cloud.

Kalerisis an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.