Staff Software Engineer - DevOps/SRE

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. 

Position Summary  

We’re building the internal developer platform that powers Kaseya’s engineering teams. In this role, you’ll build and maintain the paved roads, tooling, and infrastructure that enable developers to ship faster, safer, and more consistently. You’ll work across cloud infrastructure, networking, Kubernetes, security, observability, CI/CD, and developer experience to deliver reliable self-service engineering capabilities.

Key Responsibilities  

• • Build and maintain paved-road templates and golden paths within the Backstage Internal Developer Platform (IDP).
  • Provision and manage Amazon EKS clusters across development, staging, and production environments on AWS.
  • Design and manage AWS networking, including VPCs, CIDR allocation, VPC peering, site-to-site VPNs, and Transit Gateway.
  • Support Central Inspection Hub onboarding and implement secure egress controls.
  • Build and maintain observability capabilities across metrics, logs, and traces using Prometheus, OpenTelemetry, VictoriaMetrics, and OpenSearch.
  • Develop and manage CI/CD pipelines and GitOps workflows using GitHub Actions, ArgoCD, and Kargo.

  • Automate infrastructure provisioning and configuration using Terraform/OpenTofu, following an infrastructure-as-code and GitOps approach.

Required Qualifications  

• • Strong hands-on experience with AWS networking, including VPC design, CIDR allocation, VPC peering, Transit Gateway, and site-to-site VPN.
  • Strong Kubernetes administration experience, including cluster management, RBAC, pod identity, and Amazon EKS.
  • Experience building or contributing to an Internal Developer Platform, with Backstage experience strongly preferred.
  • Strong GitOps and infrastructure-as-code mindset, with a focus on automation and eliminating manual processes.

  • Ability to work effectively across cloud infrastructure, security, networking, and developer experience.

Preferred Qualifications  

• • Experience with Backstage plugin development.
  • Hands-on experience with service mesh technologies such as Istio or Envoy.
  • Experience setting up or integrating SSO and identity providers such as Zitadel or Microsoft Entra ID.
  • Experience with OIDC and modern identity and access management patterns.

  • Experience operating observability platforms using Prometheus, OpenTelemetry, VictoriaMetrics, or OpenSearch.

Additional information

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.