Performance Monitoring Engineer

Come work for a large global financial and insurance products company! This is your chance !!

Start a successful career in a renowned company in the international market! Great opportunity!

Global insurance and asset management company seeks a responsible, organized, dynamic and team-oriented person.

Responsabilidades e atribuições

We are seeking an

experienced Performance Monitoring Engineer to ensure the performance,

availability, and reliability of business-critical applications and supporting

services across cloud and hybrid environments.

Using Dynatrace as the standard

monitoring platform, the engineer will expand monitoring coverage, improve

alert quality, develop actionable dashboards, define performance baselines and

service objectives, and support data-driven incident triage and root-cause

analysis.

The role works closely with application development, DevOps, platform

engineering, and operations teams in a global environment. Fluent English and

the ability to collaborate effectively with international and multicultural

teams are required.

Key

Responsibilities

Dynatrace

Monitoring and Administration:

• Design,

  implement, and maintain Dynatrace monitoring for applications, services, and

  supporting infrastructure across cloud and on-premises environments;

• Install,

  configure, and troubleshoot Dynatrace components, including OneAgent,

  ActiveGate, and platform integrations;

• Validate monitoring coverage and data quality

  for newly onboarded and existing services;

• Establish

  monitoring standards for tagging, management zones, naming conventions, alert

  routing, dashboard patterns, and runbooks.

Alerting, Dashboards, and Service Reliability:

• Create

  and tune alerting strategies using events, problems, anomaly detection,

  thresholds, and performance baselines to improve signal-to-noise ratio;

• Develop

  and maintain dashboards, reports, and service health views for engineering

  teams and leadership;

• Define

  and recommend performance monitoring KPIs, SLOs, and SLAs aligned with business

  outcomes;

• Analyze

  performance and capacity trends, identify degradation or scaling risks, and

  recommend remediation options.

Incident

Triage and Root-Cause Analysis:

• Support

  incident triage by analyzing traces, service flows, dependencies, logs,

  metrics, and user-experience signals;

• Lead

  deep-dive investigations into performance, reliability, and scalability issues;

• Collaborate

  with engineering and operations teams to isolate impact, determine root causes,

  and track remediation actions;

• Integrate

  Dynatrace with ITSM and collaboration workflows to support ticket creation,

  alert enrichment, and ownership routing.

Automation and Continuous Improvement:

• Automate

  monitoring onboarding and operational activities through APIs, scripting, CI/CD

  practices, and configuration-as-code approaches;

• Partner

  with application development and DevOps teams to instrument services and embed

  observability throughout the SDLC;

• Maintain

  technical documentation and contribute to the monitoring knowledge base;

• Provide

  guidance and training to teams adopting Dynatrace and observability practices.

Requisitos e qualificações

Required

Qualifications / Skills:

• 5 or

  more years of experience in application development, DevOps, Site Reliability

  Engineering, platform engineering, or production operations supporting cloud or

  hybrid environments;

• Strong

  understanding of application performance monitoring and observability concepts,

  including metrics, logs, traces, dependency mapping, synthetic monitoring,

  alerting, SLOs, and SLAs;

• Experience

  troubleshooting production performance and reliability issues using telemetry

  and structured investigation methods;

• Working

  knowledge of distributed systems, microservices, containers, Kubernetes,

  Windows and Linux, HTTP, DNS, load balancing, and networking fundamentals;

• Experience

  with AWS or Azure environments;

• Experience

  with scripting and automation using PowerShell, Python, Bash, APIs, or

  equivalent technologies;

• Understanding

  of CI/CD practices and their use in scalable monitoring onboarding and

  operational automation;

• Ability

  to learn Dynatrace quickly and apply it to service onboarding, telemetry

  validation, dashboards, alert tuning, and troubleshooting;

• Strong

  analytical, problem-solving, communication, and collaboration skills;

• Fluent

  English, both written and spoken;

• Proven ability to work effectively with global,

  multicultural, and distributed teams.

Preferred Qualifications:

• Hands-on

  experience with Dynatrace in enterprise environments;

• Dynatrace

  Associate or Dynatrace Professional certification;

• Experience

  administering Dynatrace at enterprise scale;

• Experience with ITSM integrations and

  operational workflows.

Education:

• Bachelor's

  degree in Information Systems, Computer Science, Engineering, or a related

  field is preferred;

• Relevant professional experience may be

  considered in place of a specific academic background.

Working Model & Collaboration:

• Brazil based role with a 100% remote working

  model;

• Close

  collaboration with international application development, DevOps, platform

  engineering, and operations stakeholders;

• Fluent

  spoken and written English is mandatory;

• Schedule

  flexibility may occasionally be required for global meetings, critical

  incidents, or production activities;

• Travel

  may be required on an exceptional basis.

Informações adicionais

Modelo de contratação:

• PJ.

Forma de atuação:

• 100% Remoto.