QA Analyst, Keeper App (Backend & Platform)

Keeper Security is hiring a talented QA Analyst to join our Keeper App team and focus on testing the backend systems that power Keeper’s enterprise applications, including EPM, Vault and Admin Console. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro areas.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a critical role in ensuring the quality, scalability and security of Keeper’s core backend platform.

About Keeper

Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.

About the Role

As a QA Analyst on the Keeper App team, you will focus on backend quality assurance by designing and executing tests for APIs, services and databases that support Keeper’s enterprise products. You will validate data integrity, test RESTful APIs and ensure backend services perform reliably across distributed cloud environments.

The ideal candidate has strong SQL skills, hands-on API testing experience and familiarity with cloud-based backend systems, microservices and modern software delivery practices.

Responsibilities

• Design, document and execute test cases for Keeper backend services and RESTful APIs
• Validate MySQL queries, schema changes and data integrity across backend workflows
• Perform functional, regression and integration testing on backend components supporting EPM, Vault and Admin Console
• Use tools such as Postman, REST Assured or similar platforms to validate API behavior and support automated API testing
• Test system performance, scalability, reliability and fault tolerance across distributed cloud environments
• Collaborate closely with backend engineers, Product and other QA professionals to identify, troubleshoot and resolve defects
• Track and manage defects in Jira, maintain QA documentation in Confluence and report test execution through TestRail
• Contribute automated backend and API test coverage to continuous integration and release workflows
• Validate security-sensitive functionality and ensure testing supports Keeper’s quality and compliance requirements
• Use AI-assisted tools such as Claude, ChatGPT or similar platforms to support test design, defect analysis, troubleshooting and documentation

Requirements

• 3+ years of QA or software testing experience with a strong focus on backend and API testing
• Strong SQL skills, including writing queries and validating relational data
• Hands-on experience with API testing tools such as Postman, REST Assured, SoapUI or similar technologies
• Familiarity with automation frameworks for backend and service-level testing
• Experience testing distributed, cloud-hosted systems, with AWS experience preferred
• Strong understanding of backend services, APIs, databases and client-server application architecture
• Strong problem-solving and troubleshooting skills, including the ability to isolate backend service and data issues
• Experience working with Jira, TestRail, Confluence or similar QA and defect management tools
• Strong written and verbal communication skills and ability to work effectively in an Agile development environment
• Ability and willingness to use AI-assisted tools effectively to improve testing, troubleshooting, analysis and documentation
• Bachelor’s degree in Computer Science, Engineering or a related field, or equivalent practical experience
• Due to this role’s involvement in GovCloud environments, qualified candidates must be a U.S. Person, defined as a U.S. citizen or lawful permanent resident

Preferred Qualifications

• Familiarity with Java-based backend systems and microservices architecture
• Experience with Docker, Kubernetes and CI/CD pipelines
• Experience with performance testing tools such as JMeter, Locust or similar platforms
• Understanding of secure software testing practices, encryption and identity protocols such as SAML or SCIM
• Experience testing cybersecurity, identity or other security-sensitive enterprise applications

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt

Keeper Candidate Privacy Notice

This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).

1. Data We Collect

Information You provide:

• Contact details, CV/resume, cover letter
• Employment history, qualifications, work eligibility
• Application responses and uploaded documents

Information We generate:

• Interview notes, assessments, communications
• Scheduling information

Information From Others:

• Recruiter/referral information who submit your profile
• References (with your consent, before final offer)
• Public professional profiles
• Background verification (post offer)

Voluntary Diversity and Equal Opportunity Information

• We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements

2. How We Use Your Data

• Assess your application and suitability
• Manage interviews and recruitment workflow
• Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
• Comply with employment law obligations

3. Legal Basis

• Legitimate Interests (recruitment management, security and integrity of the hiring process)
• Contracting steps (for progressed candidates)
• Legal and regulatory compliance obligations; explicit consent where required

4. Who We Share Information With

Internal:

• HR, hiring managers, interviewers*, IT support for system administration

*Note - diversity and equal opportunity data is not shared with hiring managers.

Third Parties:

Service providers who assist with:

• Applicant tracking, recruitment systems and assessment providers
• Background verification vendors (post offer)
• Recruitment agencies (where applicable)
• Tools to support communication, collaboration and to securely store your data

Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.

5. International Transfers

Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.

6. Security

We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.

7. Retention

We keep your data for 24 months from your last application activity, then delete or anonymize it.

Exceptions:

• You opt into our talent database for further retention by providing consent (extended retention)
• You're hired (transfers to employee records)

8. Your Rights

You have the following rights and can contact us at the email below to exercise them:

• Access, correct, or delete your data, subject to applicable law and retention requirements
• Object to or restrict processing
• Withdraw consent (where applicable)
• Request data portability
• Lodge a complaint with your data protection authority

If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. 

When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.

9. Automated Decisions

Keeper does not make hiring decisions using solely automated processing.

10. Contact - Candidates can send privacy questions to: [email protected]