Systems Administrator

Complete IT services for Edmonton businesses.

We offer Cloud Solutions, Managed IT Services, Backup & Disaster Recovery, Network Assessment, IT Consulting Services, VoIP, PBX Phone Services,

• Provide onsite and remote administration and support for client networks
• Work with vendors to resolve client technical issues
• Analyze diagnose and resolve problems with Windows servers, desktops, routers, switches, firewalls and other network equipment
• Provide escalation support
• Implement a variety of IT projects for clients, including deploying or migrating desktops, servers, etc
• Train and mentor Tier 1 and Tier 2 technicians
• Develop and maintain technical documentation
• On call rotation
• Maintain up to date time-sheets / expense reports

• 5 + years’ experience working in a Managed IT Services environment
• 5 + years of hands on experience deploying, troubleshooting and maintaining Microsoft Windows Server operating systems
• 5 +years of hands on experience troubleshooting and maintaining Microsoft Exchange
• 5 + years of hands on experience deploying, troubleshooting and maintaining Microsoft Windows desktop operating systems
• 1 - 2 years’ experience with VoIP (certification desired)
• Diploma in computer Networking
• MCSA: Windows Server 2012 or MCSA: Windows Server 2008
• Experience with Office 365 migrations
• Strong Knowledge of IP Networking
• Must possess a reliable vehicle and valid Driver’s License

Desirable

• MCSE
• A+
• CCNA or better
• VCP
• Linux/FreeBSD experience
• MCSA: Windows Server 2012 or MCSA: Windows Server 2008