Cloud Engineer - Professional Services
Job Description
Join the Technical Consulting Team
Our Technical Consulting Services team within Professional Services is dedicated to delivering cutting edge technology implementation and consulting services. We focus on comprehensive custom utilities, data migrations, software conversions, advanced reporting, and automation and API driven solutions. Our mission is to empower clients by enhancing their operational efficiency through innovative and tailored technology solutions.
We are seeking a Cloud Engineer, Professional Services to drive continuous improvement and modernization of how Tech Consulting builds, deploys, and operates cloud infrastructure. While this position carries the title of Cloud Engineer, it operates with a different scope than a Cloud Engineer on the core Engineering team. This role sits inside Professional Services and works directly against the needs of a billable consulting practice, introducing modern CI/CD and cloud native patterns, and building the AI enabled workflows that support the team's client delivery work.
Key Responsibilities:
- Modernize the Release Process for TC: Lead continuous improvement of the team's deployment approach, introducing automated CI/CD pipelines and modern release patterns. You'll design and maintain pipelines using GitHub Actions or equivalent tools, automate deployment, patching, and configuration wherever possible, and raise the bar on how efficiently the team ships.
- Architect and Deploy New Cloud Solutions: Own the build out of AWS infrastructure supporting Tech Consulting's applications, including EC2, S3, ALB, and Lambda based components. Bring infrastructure as code practices to new and existing work, evaluate opportunities to adopt containers or serverless patterns, and make sound architecture decisions as new client solutions come online.
- Create AI Workflows and Automations for the Team: Build and maintain AI enabled workflows and automations that make the broader Technical Consulting team faster and more effective, whether that's automating a recurring engineering task, prototyping an AI assisted tool, or identifying where automation can remove repetitive manual work across the team.
- Directly Support Billable Delivery: Unlike a purely internal infrastructure role, your work has a direct line to client delivery. You'll support the technical infrastructure behind billable tech consulting engagements and AI tools, meaning reliability, deployment speed, and infrastructure decisions all have a visible impact on client outcomes, not just internal operations.
- Support Enterprise Application Environments: Support applications hosted in Windows Server and IIS environments, and maintain solid SQL skills for schema changes and troubleshooting queries, as part of the team's broader technology footprint.
- Monitor and Troubleshoot: Keep an eye on system health and performance using tools like Datadog or CloudWatch, and diagnose and resolve infrastructure issues in both production and staging environments.
Required Qualifications:
- 3 to 5 years of experience in a cloud engineering, DevOps, SRE, or infrastructure engineering role.
- Hands-on experience with core AWS services: EC2, S3, ALB, and Lambda.
- Comfortable using AI codegen tools such as GitHub Copilot or Claude Code as part of your regular workflow.
- Experience with GitHub Actions or a similar tool for building and maintaining CI/CD pipelines.
- Solid SQL skills, comfortable writing both schema changes (DDL) and troubleshooting queries (DML).
- Basic to intermediate Docker experience, with Kubernetes familiarity a plus.
- Comfortable working in a Windows Server and IIS environment.
- A builder's mindset. You look at a manual, repetitive process and see an opportunity to automate it, whether that's a deployment pipeline or an internal AI workflow.
- Strong communication skills. Because this role touches billable consulting work, you're able to explain infrastructure decisions and tradeoffs clearly to both technical and non-technical stakeholders.
- Comfort with ambiguity. Much of what this role improves doesn't have an established playbook yet, you'll be building it.
Preferred Qualifications:
- AWS certification (SysOps Administrator, Solutions Architect Associate).
- Infrastructure as code experience (Terraform, CloudFormation).
- Scripting experience (PowerShell, Python, or Bash).
- Exposure to Azure or GCP, though AWS is primary.
- Work Schedule
- Availability outside normal business hours as needed for deployments, patching windows, or incident response.
What’s in it For You?
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on thomsonreuters.com