Processing & Compliance Officer

Responsibilities:

• Receive, record and manage customer job orders.
• Review customer documents and ensure completeness and accuracy.
• Check compliance requirements for CAC registrations and other corporate services.\
• Identify missing information and communicate with customers to obtain necessary details.
• Confirm customer payments and maintain accurate payment records.
• Forward complete job orders to the Operations Department for processing.
• Monitor the progress of jobs and follow up on pending registrations
• Ensure completed jobs are properly checked and delivered to customers.
• Maintain accurate records of pending, ongoing and completed jobs.
• Prepare daily and weekly reports on job processing activities.
• Handle customer information and company records confidentially.

Requirements:

• Minimum of SSCE
• Good computer skills, especially Microsoft Excel, Google Sheets, and email.
• Good communication and customer service skills.
• Strong attention to detail and ability to follow procedures.
• Ability to multitask, organise work and meet deadlines.
• Honesty, accountability and willingness to learn.
• Previous experience in administration, customer service, documentation or corporate registration is an advantage.