GUCCI - Client Advisor

Summary

Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

We are looking for a Client Advisor to join our team in P.C Hooftstraat on a part time basis ( 4 working days), and initially one year contract.

Job Description

Your role is about offering every customer a unique and personalized experience turning their dreams into a Gucci creation. You will make a real difference for each of our clients.

Key Accountabilities

• Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities
• Effectively uses cross- and upselling techniques to maximize sales opportunities
• Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques
• Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
• Combines styling knowledge with the ability to mix-and-match products to best serve the client
• Develops local and international client base and seeks to recruit and develop top clients

Key Requirements

• Some experience working in a high-end luxury/fashion brand or hospitality
• Proven track record in achieving sales targets and develop clients
• Passion for and sound knowledge about Gucci and luxury fashion
• Works productively in a high-pressure, fast-paced environment
• Fluent in Dutch and English, any additional languages would be a plus
• Ability to work varied hours/days, including weekends as needed

Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.

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