GUCCI Senior Operations Controller

Summary

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

Job Description

Role Mission

As a Gucci Senior Operations Controller, you willbe proactively contributingtothe stores’ operational governance, inventory integrity, compliance, and luxury service enablement. You will support management in day-to-day operations including troubleshooting operational, service, facilities, and stockroomissues.

You will make a real difference for each of our clients by offering themuniqueexperiencesand turning their dreams into a Gucci creation.

Key Accountabilities

Operations

• Oversee and execute shipping and receiving process and report any issues to Store Director or Operations Manager, taking the necessary steps to resolve;

• Ensure timelymovement of merchandise as directed by Store Director or Operations Manager while adhering to all procedures and guidelines, including but not limited to transfers, RTV’s and damages;

• Ensure an accurateand organized store inventory at all times - oversee store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or Operations Manager;

• Develop and share ideas to increase efficiency and reduce operational costs;

• Support the team in the selling process, ensuring the highest level of client experience;

• Communicate all discrepancies/issues immediatelyto management;

• Process repairs and damages on a timelybasis according to company guidelines;

• Assist with physical maintenance of the boutique when needed;

• Pack, handle, and store merchandise according to Gucci standards;

• Place orders as needed for all supplies for the office and store;

• Ensure compliance with company standards, procedures, and security guidelines.

Inventory

• Support Store Operations Controllers to ensure an accurateand organized store inventory at all times;

• Oversee and executestore cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or Operations Manager.

Requirements

• 3+ years of previoussenior retail operations experienceand strong analytical and organizational skills ;

• High degree inethics, professionalism, integrity, and ability to inspire trust and teamwork;

• Strong organizational skills with the ability to manage inventory efficiently;

• Attention to detailsand accuracy in stock management processes;

• Knowledge of stock control proceduresand inventory management software, including receiving, tracking, and storing merchandise;

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously;

• Excellent communicationskills to collaborate with store management, sales teams, and other staff members;

• Flexibility to work varied hours, including weekends and holidays, as required by the retail industry;

• Ability to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes.

We are passionate makersand boldthought leaders. If you feel like us, grab this chance and be part of our community! "Gucci is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, disability, race, ethnicity, nationality, culture, religious beliefs,and sexual orientation - enriches the workplace. It opens upopportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle - starting with the candidate experience. If you are interested in applying for employment with us and require reasonable accommodation to assistwith any part of the application and/or interview process, please contact us by email at [email protected].

When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility needs. Please only send inquiries concerning requests for reasonable accommodation.

Salary Range - Ontario

For individuals assigned and/or hired to work in Ontario, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This takes into accountthe wide range of factors that are considered in making compensation decisions;including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed rangeestimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.

A reasonable estimate of the current hourly salary is $27.00 CAD.

Additionalcompensation may include commissions for eligible employees, subject to any thenin-effect commission program. Eligible employees may also participatein an employee benefits program as well as other incentive program(s), subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Artificial Intelligence (AI) Disclosure:

This recruitment process may use artificial intelligence tools to help review resumes and identifypotential matches. All hiring decisions are made by our recruitment team and/or hiring manager.

EOE M/D/F/V

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