KERING HR Operations Executive

Summary

Reporting to the HR Operations Manager for Greater China hub in Shanghai, you will be based in Shanghai, responsible for HR Operations (HR Administration) activities across Hong Kong and Macau , ensuring an optimal level of service to employees and local HR teams.

Job Description

HR administration

• Ensure a reliable and efficient onboarding process in line with group guidelines, using HR tools (Workday, ServiceNow, Document Management System)
• Prepare employment contracts and amendments, and complete hiring formalities in compliance with local procedures
• Manage additional benefits and affiliations with local external bodies
• Ensure the compliance and completeness of mandatory employment documents and coordinate work permit administration.
• Coordinate with external service providers and local authorities to ensure effective service delivery and compliance. Ensure HR administration activities comply with applicable Hong Kong and Macau employment regulations and local statutory requirements.
• Monitor relevant regulatory changes and update HR processes accordingly, escalating complex matters to Legal where required.
• Act as a preferred point of contact for employees and local HR teams

Data and tools management

• Analyze, verify, and validate the information entered in Workday to ensure the reliability of the database
• Manage employee cases and document administration through the Document Management System, ensuring timely resolution and SLA compliance
• Work closely with local HR teams to ensure data completeness
• Together with the payroll team, ensure the alignment and consistency of employee data

Activity follow-up

• Respond to requests from employees and local HR teams in compliance with SLAs
• Contribute to the harmonization , standardization, and continuous improvement of HR operational processes across markets.
• Support HR digitalization initiatives and system enhancements by identifying opportunities to improve operational efficiency and user experience
• Support KPI monitoring, root cause analysis, and process improvement initiatives to enhance service quality and operational efficiency

Who you are?

• 3 to 5 years of experience in HR administration, or Shared Services environment, ideally in an international environment
• Bachelor’s degree in Human Resources or an equivalent field
• Good working knowledge of legal obligations in HR administration, particularly Hong Kong and Macau employment regulations and statutory requirements.
• Proven experience with an HRIS, ideally Workday; and an interest in leveraging technology to improve HR processes; knowledge of a Document Management System is an asset
• Good proficiency in office software, particularly Excel
• Excellent organizational skills and the ability to prioritize
• Customer-service orientation and strong interpersonal skills
• Team spirit in a multicultural environment
• Fluency in English and Mandarin Chinese is required, Cantonese Chinese is a plus.

Job Type

Start Date

Schedule

Organization